Individual relationships create the workplace climate. In turn,this climate shapes the ways employees and customersrelate to each other and the organizations. The capacity forrecognizing our own feelings and those of others, formotivating ourselves, for managing our emotions andultimately relate to each other effectively is defined asEmotional Intelligence (EQ). Various published studies haverevealed that poor EQ resulted in multimillion dollar lost toworldwide business organizations. EQ is the ability to access,manage and make use of your feelings. This ability can bemore important personal and team success in anorganization than intelligence and technical skill. This coursewill build your capability to develop your EQ. You will gain in-depth understanding of EQ as you identify new tools to applyimmediately to enhance your personal and professional life.
At the end of this course, participants will be able to:i. Define EQ.ii. Measure their level of EQ based on established EQTest.iii. Determine why EQ is critical for organization andpersonal success.iv. Explain how EQ could increase organizationsproductivity and competitiveness.v. Explain application of EQ to personal and professionallife.vi. Identify specific action to increase EQ for self, work ,family and community growth which will facilitate:
To understand the concept the concept of awarenessof self and others.
Achievement of better level of competitiveness.
Overall enhanced productivity.
Enhanced self-confidence and self-empowerment.
Positive interactions by building rapport, trust andcredibility.
Increased success & reduce stress on the job.
Successful business relationship.
(Covers course material, refreshment including lunch and Certificate of Attendance)
NORMAL : MYR 890.00 per participantGROUP : MYR 800.00 per participant
(minimum of 2 participants from the same company/organisation)
Major (R) Dr. Prebagaran JayaramanSamudera Management ConsultantsTel: +605-689 2101 / (M) +6012-526 1482(E) email@example.com
Registration and others:
Khairol Anuar MohammedUSAINS Holding Sdn. Bhd.Tel: (DL) +604-653 4372 / (M) +6012-286 9048(E) firstname.lastname@example.org / email@example.com
Highly interactive workshop with lecture, group discussion,training games and case study based on your organization’sstatement of needs.
MAJOR (R) DR. PREBAGARAN JAYARAMAN
PhD, PMP, PMI-RMP, MSc, BSc Ed (Hons), Dip Phy Ed, DipALC, CT (USA)Dr. J.Prebagaran has 24 years of working experience inManagement & Training. He is a retired military training officer.He has served as a facilitator for major MNC, SME andgovernment agencies in the field of management, safety,quality and training. Dr. J.Prebagaran is a Certified ProjectManagement Professional (PMP) and Project RiskManagement Professional (RMP) by Project ManagementInstitute (USA). He was a Project Manager (Training) of multibillion international ship building project for 5 years. Dr.J.Prebagaran is Certified Trainer of ‘7 Habits of HighlyEffective People’. He is also a Certified Trainer by InternationalBoard of Certified Trainers (USA). He is an Advanced TQMfacilitator, ISO 9001:2000 QMS Lead Auditor and competenttrainer for ISO 14000. Dr. J.Prebagaran was appointed byDepartment of Skills Development, Ministry of HumanResources, Malaysia as National Industry Expert (PakarIndustri Negara) in the field of Training ( Reference No:JPK/9/2/02 Jld 7 -077 dated 26 April 2011)). Dr J.Prebagaranattended PSMB Train the Trainer program on 3-7 July 2006(Certificate No. TTT/0078). He is also Accredited CompetencyProfessional (ACP) by Institute of Leadership andManagement, UK (Certificate No : NB 119012764601 dated 27June 2011) and certified as Master Training Professional bySMR HR Group ,Malaysia on 2 December 2010.Dr J.Prebagaran is currently the CEO of SamuderaManagement Consultants and associate consultant of USAINSHoldings (commercial arm of USM). Dr J.Prebagaran hasconducted various leadership and management developmenttraining programs for government, multinational organizationsand international clients. Among the prominent satisfied clientsfrom his training program are Agilent Technologies,PETRONAS University, PT REA, Indonesia (A public listedcompany in UK), Matsushita and MISC (MalaysianInternational Shipping Corporation). Dr J.Prebagaran was afaculty member of Balarrat University MBA Program forInternational students based in Malaysia from 2004-2006. DrJ.Prebagaran has practical and proven experience in designand delivering of leadership and management developmentprogram for major international organizations like MISC, Sony,Flextronics, Western Digital and Agilent Technologies. He hasalso conducted various training programs in management andleadership development in Thailand, Indonesia and Ghana.He has attended training programs in USA, Germany and UK.Dr J.Prebagaran has presented paper in national andinternational seminars in the field of Safety, Quality andManagement. He is a strong advocate of lifelong learning. Hisresearch interest is in management development andtechnology management. His class will be full of energy andfun. Dr. J.Prebagaran has been champion in variousToastmasters competition and was the past area governor forDistrict S1 Toastmasters Club. He is an expert in adoptingadult learning principles to ensure effective teaching andlearning process.