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Power of Emotional Intelligence at Work September 2013

Power of Emotional Intelligence at Work September 2013

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This course is designed for anyone looking to improve team dynamics through applying Emotional Intelligence. EQ is a recognised strategic tool for enhanced performance, productivity, communication, and influencing people. Individuals who have little understanding of emotional intelligence competencies, who would like to understand how to make a greater contribution in key areas of their business and personal lives.

Individual relationships create the workplace climate. In turn, this climate shapes the ways employees and customers relate to each other and the organizations. The capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing our emotions and ultimately relate to each other effectively is defined as Emotional Intelligence (EQ). Various published studies have revealed that poor EQ resulted in multimillion dollar lost to worldwide business organizations. EQ is the ability to access, manage and make use of your feelings. This ability can be more important personal and team success in an organization than intelligence and technical skill. This course will build your capability to develop your EQ. You will gain in-depth understanding of EQ as you identify new tools to apply immediately to enhance your personal and professional life.
This course is designed for anyone looking to improve team dynamics through applying Emotional Intelligence. EQ is a recognised strategic tool for enhanced performance, productivity, communication, and influencing people. Individuals who have little understanding of emotional intelligence competencies, who would like to understand how to make a greater contribution in key areas of their business and personal lives.

Individual relationships create the workplace climate. In turn, this climate shapes the ways employees and customers relate to each other and the organizations. The capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing our emotions and ultimately relate to each other effectively is defined as Emotional Intelligence (EQ). Various published studies have revealed that poor EQ resulted in multimillion dollar lost to worldwide business organizations. EQ is the ability to access, manage and make use of your feelings. This ability can be more important personal and team success in an organization than intelligence and technical skill. This course will build your capability to develop your EQ. You will gain in-depth understanding of EQ as you identify new tools to apply immediately to enhance your personal and professional life.

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Published by: Khairol Anuar Mohammed on Apr 25, 2013
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HRDF Claimable*
*Subject to HRDF Approval
 
Dates : 24 & 25 SEPTEMBER 2013 (TUESDAY & WEDNESDAY)Time : 9:00 a.m. 5:00 p.m.Venue : Kompleks ЄUREKA, Universiti Sains Malaysia, Penang.
WHO SHOULD ATTEND?
This course is designed for anyone looking to improve team dynamics throughapplying Emotional Intelligence. EQ is a recognised strategic tool for enhancedperformance, productivity, communication, and influencing people. Individualswho have little understanding of emotional intelligence competencies, who wouldlike to understand how to make a greater contribution in key areas of theirbusiness and personal lives.
(wholly-owned by Universiti Sains Malaysia)
People who score highest on EI measures rise to the top of corporations. "Star" employees possess moreinterpersonal skills and confidence, for example, than "regular" employees who receive less-glowingperformance reviews. Emotional intelligence matters twice as much as technical and analytic skillcombined for star performances.- Daniel Goleman (New York Times)
 
Other courses (in-house):1. Effective Project Management2. Effective Project Risk Management3. Effective Problem Solving and Decision Making4. Love Your Job5. Managing Change6. High Impact Train-The-Trainer7.Mastering Human Relations For Result 8. Gaining The Professional Edge : TowardsPersonal Advancement and OrganizationalGreatness9. Changing Mindset For High Achievers
Organised by:Organised by:Organised by:Organised by:
 
INTRODUCTION
Individual relationships create the workplace climate. In turn,this climate shapes the ways employees and customersrelate to each other and the organizations. The capacity forrecognizing our own feelings and those of others, formotivating ourselves, for managing our emotions andultimately relate to each other effectively is defined asEmotional Intelligence (EQ). Various published studies haverevealed that poor EQ resulted in multimillion dollar lost toworldwide business organizations. EQ is the ability to access,manage and make use of your feelings. This ability can bemore important personal and team success in anorganization than intelligence and technical skill. This coursewill build your capability to develop your EQ. You will gain in-depth understanding of EQ as you identify new tools to applyimmediately to enhance your personal and professional life.
OBJECTIVES
At the end of this course, participants will be able to:i. Define EQ.ii. Measure their level of EQ based on established EQTest.iii. Determine why EQ is critical for organization andpersonal success.iv. Explain how EQ could increase organizationsproductivity and competitiveness.v. Explain application of EQ to personal and professionallife.vi. Identify specific action to increase EQ for self, work ,family and community growth which will facilitate:
To understand the concept the concept of awarenessof self and others.
Achievement of better level of competitiveness.
Overall enhanced productivity.
Enhanced self-confidence and self-empowerment.
Positive interactions by building rapport, trust andcredibility.
Increased success & reduce stress on the job.
Successful business relationship.
COURSE FEE
(Covers course material, refreshment including lunch and Certificate of Attendance) 
NORMAL : MYR 890.00 per participantGROUP : MYR 800.00 per participant
(minimum of 2 participants from the same company/organisation) 
ENQUIRIES
Technical:
Major (R) Dr. Prebagaran JayaramanSamudera Management ConsultantsTel: +605-689 2101 / (M) +6012-526 1482(E) praba1965@yahoo.com
Registration and others:
Khairol Anuar MohammedUSAINS Holding Sdn. Bhd.Tel: (DL) +604-653 4372 / (M) +6012-286 9048(E) khairol@usainsgroup.com / khairol_usains@yahoo.com
METHODOLOGY
Highly interactive workshop with lecture, group discussion,training games and case study based on your organization’sstatement of needs.
COURSE CO-ORDINATOR
MAJOR (R) DR. PREBAGARAN JAYARAMAN
PhD, PMP, PMI-RMP, MSc, BSc Ed (Hons), Dip Phy Ed, DipALC, CT (USA)Dr. J.Prebagaran has 24 years of working experience inManagement & Training. He is a retired military training officer.He has served as a facilitator for major MNC, SME andgovernment agencies in the field of management, safety,quality and training. Dr. J.Prebagaran is a Certified ProjectManagement Professional (PMP) and Project RiskManagement Professional (RMP) by Project ManagementInstitute (USA). He was a Project Manager (Training) of multibillion international ship building project for 5 years. Dr.J.Prebagaran is Certified Trainer of ‘7 Habits of HighlyEffective People’. He is also a Certified Trainer by InternationalBoard of Certified Trainers (USA). He is an Advanced TQMfacilitator, ISO 9001:2000 QMS Lead Auditor and competenttrainer for ISO 14000. Dr. J.Prebagaran was appointed byDepartment of Skills Development, Ministry of HumanResources, Malaysia as National Industry Expert (PakarIndustri Negara) in the field of Training ( Reference No:JPK/9/2/02 Jld 7 -077 dated 26 April 2011)). Dr J.Prebagaranattended PSMB Train the Trainer program on 3-7 July 2006(Certificate No. TTT/0078). He is also Accredited CompetencyProfessional (ACP) by Institute of Leadership andManagement, UK (Certificate No : NB 119012764601 dated 27June 2011) and certified as Master Training Professional bySMR HR Group ,Malaysia on 2 December 2010.Dr J.Prebagaran is currently the CEO of SamuderaManagement Consultants and associate consultant of USAINSHoldings (commercial arm of USM). Dr J.Prebagaran hasconducted various leadership and management developmenttraining programs for government, multinational organizationsand international clients. Among the prominent satisfied clientsfrom his training program are Agilent Technologies,PETRONAS University, PT REA, Indonesia (A public listedcompany in UK), Matsushita and MISC (MalaysianInternational Shipping Corporation). Dr J.Prebagaran was afaculty member of Balarrat University MBA Program forInternational students based in Malaysia from 2004-2006. DrJ.Prebagaran has practical and proven experience in designand delivering of leadership and management developmentprogram for major international organizations like MISC, Sony,Flextronics, Western Digital and Agilent Technologies. He hasalso conducted various training programs in management andleadership development in Thailand, Indonesia and Ghana.He has attended training programs in USA, Germany and UK.Dr J.Prebagaran has presented paper in national andinternational seminars in the field of Safety, Quality andManagement. He is a strong advocate of lifelong learning. Hisresearch interest is in management development andtechnology management. His class will be full of energy andfun. Dr. J.Prebagaran has been champion in variousToastmasters competition and was the past area governor forDistrict S1 Toastmasters Club. He is an expert in adoptingadult learning principles to ensure effective teaching andlearning process.
 
 
POWER OF EMOTIONAL INTELLIGENCE AT WORK
COURSE SCHEDULE
DAY 1
8:30 9:00 a.m. Registration9:00 10:30 a.m. 1.
 
EQ and IQ – Definition.
 
How to measure it?10:30 10:45 a.m. Break 10:45 a.m. 1:00 p.m. 2.
 
How emotions work?
 
Test- Recognizing your emotions.
 
Test- Recognizing other’s emotion.
 
Analysis of test results and action plan for self improvement.1:00 2:00 p.m. Lunch2:00 3:30 p.m. 3.
 
How EQ influence your motivation?
 
Understanding the causes of emotion- self report test.
 
Understanding the consequences of emotion- self report test.
 
Analysis of test results and action plan for improvement.3:30 3:45 p.m. Break 3:45 5:00 p.m. 4.
 
EQ’s influence on effective decision making.
 
Case study on implication of poor EQ on decision making.
DAY 2
9:00 10:30 a.m. 5.
 
Why EQ is critical for your personal and team success.
 
Video.
 
Discussion questions.10:30 10:45 a.m. Break 10:45 a.m. 1:00 p.m. 6.
 
EQ- The secret towards productivity and competitiveness.
 
Review of report on EQ’s implication towards organizational productivity.
 
Organizational action plan.1:00 2:00 p.m. Lunch2:00 3:30 p.m. 7.
 
Application of EQ for your personal and professional life.8.
 
How to increase your EQ for personal, work, family and community growth.3:30 3:45 p.m. Break 3:45 5:00 p.m. 9.
 
Emotion at the workplace, metabolism, stress factors and systems.
 
Video
 
Key lesson and self improvement plan.10.
 
Personal Action Plan.
Disclaimer
The Organizer reserves the right to rescheduleor cancel any part of its published programmeor venue due to unforeseen circumstancesand will not accept liability for costs incurredby participants or their organizations for thecancellation of travel arrangements and/oraccommodation reservations as a result of thecourse being cancelled or postponed.Advance notice will be given if there are suchchanges or cancellation.
 
PREVIOUS PARTICIPANTS:
 
Advanced Medical and Dental Institute (AMDI)
 
Universiti Kuala Lumpur Malaysian Institute ofMarine Engineering Technology (UniKL MIMET)
 
Maybank Berhad
 
First Solar Malaysia Sdn. Bhd.
 
Universiti Teknologi MARA (Terengganu)
 
Universiti Sains Malaysia (USM)

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