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Building Trust Through Strategic Planning

Building Trust Through Strategic Planning

Ratings: (0)|Views: 1|Likes:
by Patrick Opatz and Kevin Hutchinson, from Planning for Higher Education v27n2. Trust presumes risk. Yet if a strategic plan is to succeed, a basic level of trust must exist among the key stakeholders.
by Patrick Opatz and Kevin Hutchinson, from Planning for Higher Education v27n2. Trust presumes risk. Yet if a strategic plan is to succeed, a basic level of trust must exist among the key stakeholders.

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Published by: The Integrated and Well-Planned Campus on Apr 28, 2013
Copyright:Traditional Copyright: All rights reserved

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10/14/2013

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\rust
prosu`os
rbsh!
jot
bf
m strmtotbn pjma bs tdsunnool* m kmsbn jovoj
df
trust
`ust
oxbst m`dag teo
hoy
stmhoedjlors!
K_BJLBAG
\[_^\
\E[D_GE
^\[M\OGBN
YjMAArAG
Ymtrbnh
Dpmtz
mal
HovbaEutnebasda
\rust
bs
dftoa nrbtbnbzol
ky
`mamgors
ms
m
+sdft+
mal
soo`bagjy
batrmntmkjo
nda-
nopt*
yot
bt
`my
XkoP
m
aonossmry
ndalb-tbda fdr mttmbabag teo nd`potbtbvomlvmatmgo mssdnbmtol wbte strmtogbnmal strunturmj baadvmtbdas! %Webtoaor*Krdlt*
Hdrsgmmrl*
mal Woraor
=225"
\
eo
kusbaoss jbtormturo ems kogua fdnus-bag m gromt lomj
df
mttoatbda
da
teo
tdpbn
df
trust!
%Ba
fmnt*
teo
Mnmlo`y
df
@mamgo`oat lolbnmtol
bts
oatbro Cujy =225bssuo
td
tebs tdpbn!"
Aow
drgmabzmtbdamjfdr`s
temt
roqubro joss kuromunrmny
mal
fowor nd``mal-mal-ndatrdj `onemabs`s%o!g!* vortbnmj batogrmtbda* vbrtumj drgmabzm-tbdas* nrdss-fuantbdamj tom`s*
mal
semrollonbsbda `mhbag"
emvo
nromtol
teo
aool
fdr `dro fjoxbkjo rojmtbdas kmsol
da
trust!
Ymtrbnh Dpmtz
bs
mssbstmat vbno prosbloat
fdr
kusbaoss mal fbamano mt ^t! Adrkort Ndjjogo*weoro eo
bs
rospdasbkjo
fdr
teo ndjjogo's kul-gotbag mal strmtogbn pjmaabag! Eo
ems
m
Ye!L!
ba ebgeor olunmtbda
pdjbny
mal ml`babstrmtbdamal m `mstor's ba pukjbn pdjbny
frd`
teo _ab-vorsbty df @baaosdtm!
Hovba Eutnebasda
bs
m
prdfossdr df
nd``uabnm-tbda mt ^t! Adrkort Ndjjogo!
Eo
nd`pjotol
ebs
Ye!L! ba nd``uabnmtbda mt teo _abvorsbty df@bssdurb-Ndju`kbm* weoro eo
mjsd
stulbol
dr-
gmabzmtbdamj koemvbdr mal `mamgo`oat!Fow
ba ebgeor olunmtbda* teduge*
emvo
lojvol batd
teo
bssuo
df
trust* ovoa tedugebt
bs
fualm`oatmj
td
teo
systo`
df
semrol
gdvoramano!
\rust
bs
tmnbtjy
roforrol
tdweoa
nemrmntorbzbag
teo
rojmtbdasebp ko-twooa ml`babstrmtbda mal fmnujty*
kut bt
bs
rmrojy oxpjbnbtjy losnrbkol
dr
oxpjmbaol!\rust
bs
sd
baeoroat
ba
teo
semrol gdvor-
amano
systo`
df
ndjjogos mal uabvorsbtbos
temt
bt
bs
rmrojy lbsnussol!\rust* jbho jomlorsebp*
nd``uabnm-
tbda*
mal
ndjjmkdrmtbda*
bs
m aonossmry oj-
o`oat
df
sunnossfuj
strmtogbn
pjmaabagba
ndjjogos
mal
uabvorsbtbos!
Wbtedut
trust*strmtogbn pjmaabag `my stbjj dnnur*
kut
teo
jbhojbeddl
df
sunnossfuj
b`pjo`oatmtbdamal
nemago
bs
lb`babseol!
Weoa
trust
bs
prosoat* jomlorsebp kond`os `dro offon-tbvo* `dtbvmtbda fdr ndjjmkdrmtbda mal nd-dpormtbda banromsos* mal nd``uabnmtbda
b`prdvos
%Hduzos
mal
Ydsaor
=22>8
Gedsemj mal
Kmrtjott =226"! \rust
bs
teo
hoy
oamkjor
temt
`mhos
teo
rost
df
teosoojo`oats wdrh `dro offontbvojy!
Bt
bs
teo
jukrbnmtbda
temt
eojps `mho drgmabzmtbdasfuantbda %Koaabs
mal Amaus
=25?"!
Wemt
Bs \rust4
\rust
bs
teo
+wbjjbagaoss
td
ko vujaormkjotd
teo
mntbdas
df
madteor
pmrty kmsol
da
teo
oxpontmtbdas
temt temt
pmrty wbjj por-
YJMAABAG
FD[
EBGEO[ OL_NM\BDA
;=
 
fdr`
ma
mntbda
df
b`pdrtmano+ %[dussomu*^bthba* Kurt*
malNm`oror
=225"!
Bt
pro-su`os rbsh
mal
batorlopoaloano! Fdr trusttd ko m fmntdr*
teo
pmrtbos `ust emvo sd`o-
tebag
mt
stmho
mal
ko
rojbmat upda
omnedteor
fdr
teo
sunnossfuj nd`pjotbda
df
ma
mntbda! \rust
bs
adt
m fmntdr ba tedso rojm-tbdasebps weoro
dao
pmrty ems
adtebag td
jdso dr
nma
nd`pjoto m tmsh
da
bts dwa!Mnndrlbagjy* trust sedujl
pjmym
sbg-abfbnmat rdjo ba `may rojmtbdasebps ba ndj-jogos
mal
uabvorsbtbos* osponbmjjy
teodao
kotwooa
fmnujty
malml`babstrmtbda!
Dftoatb`os teoso grdups ld
adt
wdrh wojjtdgoteor mal trust
bs
strmbaol!
\eo
rosujt-bag prdkjo`s tmho m ndstjy tdjj
da
teo
offon-tbvoaoss
dfteo
bastbtutbda!
Wbte
jdw trust*
nd``uabnmtbda
bs
stbfjol* fmnts mro lbs-gubsol*
mal
bafdr`mtbda
bs
wbteeojlmal
lojbkormtojy lbstdrtol %Kmrtmjd`o =252"!
\eo
`dtbvos
mal
mntbdas df dteors mro df-
toa
quostbdaolmal
`bsbatorprotol*
mal
teoro
bs
jbttjo `dtbvmtbda fdr ndjjmkdrmtbda
mal
m jdw tdjormano fdr `bstmhos!
Lovojdpbag
\rust
\rust
bs
m nd`pjox sukcont!
Ms
stmtol pro-vbdusjy* bt
bs
tbgetjy jbahol wbte
dteor
fmn-
tdrs
b`pdrtmattd strmtogbn pjmaabag!
\eoso jbahs nromto ronbprdnmj rojmtbdasebps*weoro
omne ojo`oat
bafjuoanos trust
mal
bs
mjsd bafjuoanol
ky
trust! Fdr oxm`pjo*
nd``uabnmtbda
bs
aonossmry fdr kubjlbagtrust! Ndavorsojy*
weoa
trust
bs
prosoat*
nd``uabnmtbda
kond`os `dro offontbvo*webne*
ba
tu`*
lovojdps gromtor trust!Lovojdpbag trust
bs
ad
omsy
tmsh! Bt nmadajy ko kubjt sjdwjy* nmrofujjy*
mal
wbte mgromt lomj df offdrt! Nortmba mntbdas
nma
ko
tmhoa td
babtbmto
teo
trust-kubjlbag nynjo!\ebs mrtbnjo wbjj fdnus
da
twd mntbdas
temt
nma ko lovojdpol
ms
pmrt
df
strmtogbn pjma-abag ba ndjjogos mal uabvorsbtbos3 dpoa nd`-`uabnmtbda mal m fmbr pjmaabag prdnoss!\d eojp njmrbfy dur bloms* wo gbvo ox-m`pjos frd` strmtogbn
pjmaabag df
sovoabastbtutbdas* ba mllbtbda td dur dwa bastb-
tutbda's oxporboano!
Wo ndatmntol
teo
porsda rospdasbkjo fdr
teo
`mamgo`oat
df
strmtogbn
pjmaabag
mt
omne df teo
bastbtu-tbdas
mal
mshol m sorbos
df
quostbdas ro-gmrlbag ebs dr
eor
pjmaabag prdnossos
malteo
rdjo df trust
ba
lovojdpbag pjmas!
\eo
bastbtutbdas banjulol teroo jbkormj mrts ndj-jogos* dao pukjbn uabvorsbty*
mal
teroo prb-
\rust* jbho
jomlorsebp+*
nd`-`uabnmtbda*
mal
ndjjmkdrm-tbda* bs m aonossmry ojo`oat
df
sunnossfuj strmtogbn pjmaabag
ba
ndjjogos
mal
uabvorsbtbos!
vmto uabvorsbtbos!
\eo
oxm`pjos drbgbamtofrd` strmtogbn pjmaabag*
kutteo
bloms lo-snrbkol
td
kubjl trust
nma
ko mppjbol
td
`dst
`mamgo`oat
mal
lonbsbda-`mhbagndatoxts
mt
mjj jovojs
df
teo
drgmabzmtbda!
Dpoa
nd``uabnmtbda! ^emrbag portb-
aoat
bastbtutbdamj bafdr`mtbda wbte teo ndj-
jogo
dr uabvorsbty
bs
m nrbtbnmj stop ba kubjlbagtrust! So`shy %=227" suggosts
temt
teo ml-`babstrmtbda olunmto teo fmnujty
da
teo nur-roat stmto dfteo bastbtutbda* osponbmjjy ba teomromdffbamanos!
Bama
oavbrda`oatdf`bs-trust* semrbag fbamanbmj bafdr`mtbda `mysoo`
rbshy!
Edwovor* bf ldao ndrrontjy*
bt
lo`dastrmtos
teo
ml`babstrmtbda's wbjjbag-aoss td oagmgo
ba dpoa
lbmjdguo
da
b`pdr-tmat
bssuos
fmnbag teo ndjjogo*
ms
losnrbkol ba
teo
oxm`pjo kojdw* weoro
teo
prosbloat'swbjjbagaoss td semro bafdr`mtbda wbte mjjndjjogo ndastbtuoats wms m `omabagfuj mn-tbda fdr kubjlbag trust!\eo prosbloat babtbmtol strmtogbn pjma-abag mt teo jbkormj
mrts ndjjogo
ky
o`-
pemsbzbag teo b`pdrtmano df ma dpoaprdnoss! Mjj portbaoat bafdr`mtbda*banjulbag fbamanbmj bafdr`mtbda*
wms
semrol wbte `o`kors df teo ndjjogo!\eo prosbloat mal teo pjmaaor
`mlo
mvmbjmkjo teo
ndjjogo's
fbamanbmj stmto-
VDJ
_ @ O
; 7*
WBA
\O
[
=2 2 5-22
;
 
`oats* fbvo-yomr kulgot fdronmst* malnd`pmrmtbvo lmtm!
\Bol
wbte teo strmto-
gbn
pjmaabag prdnoss
woro
rogujmr bafdr-`mtbda sossbdas* weoro teo prosbloatmal vbno prosbloat
fdr
fbamano semrolkulgot bafdr`mtbda wbte teo ndjjogo!
\eoso
mntbdas
woro
b`pdrtmat
fdrkubjlbag trust mal suppdrt
fdr
teo pjma!
Ba mllbtbda
td semrbag
bafdr`mtbda
wbte
teo
bastbtutbda*
teo
prosbloat
mal
ml-`babstrmtbda sedujl ostmkjbse prdnossos
temt
mjjdw
bafdr`mtbda
td
fjdw
kmnh
td
teo`
ms
m wmy
td
ualorstmal
teo
ndanoras
dfteo
ba-
stbtutbda! Ampbor mal^mamgema
%=225"
Bf
ndastbtuoanbos mro gbvoama dppdrtuabty td pmrtbnbpmtomal*
ms
m rosujt* kojbovo
temt
teobr batorosts emvo kooaprdtontol* teoy wbjj ndasblorteo dvormjj prdnoss
td
ko
fmbr*ovoa weoa m pmrtbnujmr lonb-sbda bs uafmvdrmkjo!
suggost
temt
lovojdpbag
dagdbag
foolkmnh
`onemabs`s
bs
b`pdrtmat
fdr
lovojdpbag
trust
mal
nromtbag m
nemago-drboatol
drgm-abzmtbda!
+\eo
vory
mnt df
gmteorbag
lmtm*`mhbag
teo
rosujts pukjbn*
malteoa
`mhbagm
sbanoro
offdrt
td rospdal td
teo
rosujts
temt
lo`mal mttoatbda*
wbjj*
dvor
tb`o*
kubjl
trustmal
nrolbkbjbty
mt
mjj
jovojs+
%Ampbor
mal^mamgema
=225*<;"!
\eo
fdj-jdwbag oxm`pjo
bs
edw dao
jbkormj mrts ndj-jogo
b`prdvol
nd``uabnmtbda kotwooa
teo
prosbloat
malteo
nm`pus ky nromtbag mprosbloat's
bafdr`mtbda nd``bttoo!
Mt
fbrst*
teo
nd``bttoo*
webne
ba-njulol roprosoatmtbvos frd` mjj nda-
stbtuoany
grdups
da
nm`pus* wms`orojy
ma
dppdrtuabty fdr
teo
prosb-loat td tojj teo grdups wemt
wms
emp-poabag mt teo ndjjogo! Edwovor*
ms
teo
nd``bttoo
ovdjvol*
teo
lyam`bnsnemagol
sd
temt
teo ndastbtuoats emlteo dppdrtuabty td ndavoy ndanoras tdteo prosbloat!
\eo
offontbvoaoss dfteogrdup
ms
m foolkmnh jddp td teo prosb-loat b`prdvol gromtjy weoa teo prosb-
loat
mjjdwol
gromtorbafdr`mtbda
semrbag
ky
teo ndastbtuoat grdups!
^oohbag
rogujmr
baput
frd` vmrbdus
ndastbtuoanbos
da
nm`pus
bs
ossoatbmj*
ovoa
mftor
teo
strmtogbos
emvo kooa
lovojdpol
mal
mro
kobag b`pjo`oatol! Yjmaaors
sedujl try vmrbdus `otedls
df
bavdjvo`oat
malnd``uabnmtbda
uatbj teoy
fbal
daotemt
bs
ndalunbvo td
teo
bastbtutbda's nuj-turo!
Nd``uabnmtbag terduge
m
`olbu`
nd`fdrtmkjo fdr grdups
da
nm`pus wbjj eojp
td
banromso
teo
jbhojbeddl
df
ndjjmkdrmtbda*ms
dao
ndjjogo ml`babstrmtdr lbsndvorol!Mnndrlbag td dao pjmaaor* `may dfebsbastbtutbda's fmnujty aovor fujjy o`-krmnol
teobr
ndjjogo's pjma! Ndaso-quoatjy* bt
wms
kond`bag lbffbnujt tdb`pjo`oat `may df teo gdmjs! Edw-ovor* ndatbaumjjy soohbag*
mal
ujtb-`mtojy fbalbag*
ma
offontbvo `dlo df
nd``uabnmtbda
mal
pmrtbnbpmtbda
wbte teo fmnujty fbamjjy pmbl
dff!
\eo
fmnujty da teo strmtogbn pjmaabag nd`-`bttoo sneolujol sovormj dpoa fdru`swbte dteor fmnujty td
lbsnuss
bssuos
noa-trmj td
teo
bloatbty
df
teo
ndjjogo*webne woro mjsd prb`mry gdmjs df teo
strmtogbn
pjma!
\eo
prosbloat*
teo
loma* mal teo pjmaaor suppdrtol teofdru`s* kut teo fmnujty `o`kors
dateo
nd``bttoo drgmabzol mal fmnbjb-tmtol teo`! Bafdr`mtbda
wms
semroldpoajy mal
froojy!
Mftor teo `ootbags*teo fmnujty konm`o `dro suppdrtbvo dfteo pjmaabag prdnoss mal `dro wbjjbagtd got bavdjvol!
YJMAABAG
FD[
EBGEO[ OL_NM\BDA
;>

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