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Table Of Contents

1.1What is stress?
Introduction to stress
1.2Defining stress
1.3Degradation of human performance
1.4The evidence of stress
1.5Stress as opposed to pressure
1.6The cost of stress
1.7The response of the courts to stress
1.8The physiology of stress
1.9A model of human performance and stress
1.10The effects of stress
1.11Occupational groups
1.12 Conclusion
2.1Classification of the causes of stress at work
The causes of stress
5.Relations within the organization
2.7Organizational culture and change
2.8Stress in the work group
2.9Shift workers and other atypical workers
2.10The home–work interface
2.11Reducing stress at organizational level
2.12Violence,bullying and harassment at work
2.13Violence management
2.14 Conclusion
Questions to ask yourself after reading this chapter
3.1Symptoms of stress
3.2Responses to prolonged stress
Responses to stress
3.3The stages of the stress response
3.4Stress indicators
3.5The effects of stress on job performance
3.6Anxiety and depression
3.7Role theory
3.8Personality and stress
3.9Submission,assertion and aggression
3.11Alcohol misuse
3.12Drug misuse and addiction
3.13Women at work
3.14 Conclusion
4.1The measurement and evaluation of stress
The evaluation of stress
4.2Stress levels in occupations
4.3Conclusion
Key points – implications for employers
5.1Responding to stress
Coping with stress
5.2Personal coping strategies
5.3Change management and stress
5.4 Organizational change
5.5Personal change
5.6Better time management
5.7Dealing with personal crisis
5.8 Assertiveness training
5.9 Coping strategies
5.10 Relaxation therapy
5.11Ideas for managing stress
5.12Stress:what you can do
5.13Conclusion
6.1Advice to employers
Stress in the workplace
6.2Strategies for reducing stress
6.3Recognizing stress in the workplace
6.4The need to consider human factors
6.5Human behaviour and stress
7.3Human factors and the need to manage stress
7.4Developing a strategy
7.5Strategies for managing stress
7.6HSE management standards
7.8Decision-making and stress
7.9The work setting
7.10 Information, instruction and training
7.11 Communicating change
7.12Creating a healthy workplace
7.13 Health promotion arrangements: Organizational interventions
7.14Health surveillance arrangements
7.15Personal stress questionnaire
Table 7.1Personal stress questionnaire
7.16Work-related stress risk assessment
7.17Ergonomics and stress
7.18Job design and organization
7.19Stress management programmes
7.20Occupational health schemes and services
7.21Remedies for employers
7.23Termination of employment for work-related stress
7.24Stress management action plans
7.25A corporate fitness programme
7.26EU principles of stress prevention
7.27 Conclusion
8.1The landmark case
The civil implications
8.2Principal areas of consideration
8.3Court of Appeal guidelines:Employers’ obligations
8.4Linking stress to the workplace
8.5Recent cases
8.6Practical propositions
8.7Violence,harassment and bullying at work
8.8Court of Appeal general guidelines
8.9Establishing stress-induced injury
8.10Liability for psychiatric illness
8.11The remedies for employers
8.12A corporate strategy
8.13Conclusion
9.1Health and Safety at Work etc.Act 1974 (HSWA)
The criminal implications
9.2What is health?
9.5HSE stress questionnaire
9.6Stress and risk assessment
9.7Health and Safety (Display Screen Equipment) Regulations 1992
9.8The criminal implications of violence,bullying and harassment
9.9 Whistle blowing
9.10Home working and stress
9.11Disability Discrimination Act 1995
9.12Disability arising from mental impairment
9.13Employment tribunals and stress
9.14HSE research reports
9.15 HSE management standards
9.16 Conclusion
Undertaking the audit
What is stress?
Appendix:Stress audit
Action plan
Executive summary
Bibliography and further reading
Index
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Stress at Work Management and Prevention - Jeremy Stranks

Stress at Work Management and Prevention - Jeremy Stranks

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Published by Lifehealer Seeker
Stress management at work
Stress management at work

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Published by: Lifehealer Seeker on May 06, 2013
Copyright:Attribution Non-commercial

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07/19/2014

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