Survey Report : Outsourcing Challenges 2009
Foreword
Looking into present business scenario around us , eyes across the globe are on this year’s trends anddevelopments in the outsourcing industry especially in India. There is a silent fear on what wouldhappen to this industry? Will we have the same level of confidence back in the industry?
Outsourcing challenges 2009: Opportunities & Threats ,
BPOVoice.com outsourcing report is a justreleased global survey report that addresses similar questions. The survey team got response from600 people across the globe who are directly or indirectly related to the outsourcing industryexpressing their views on some of the critical questions asked to them during the survey.The main finding of the survey was that large number of people were confident and believed that Indiawill be able to survive the ongoing slump in the market. As many as 62% respondents believed thatIndia would still do well because it is still a low cost high quality outsourcing destination.It appears as if people who are in the higher management and few consultants, support India more interms of its better future in coming years while those who are entry level executives or with littleexposure to outsourcing sector are bit negative.The report documents the views of the respondents and analyzes their sentiments & expectationsgiving hint of the possible Opportunities & Threats in 2009 for the outsourcing industry prevailingglobally.We hope that you find the findings presented in this report directly relevant to your organization andwelcome your feedback and comments.Sincerely,Team BPO Voice
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