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“I don’t understand why my team isn’t perorming.”“I don’t know how to motivate them.”“I can’t let go o work I should be delegating.”“Why do I keep having difcult conversations about perormance?”
Do any o these
 pains 
hit a nerve?
© 2009 All Rights Reserved J.FERM™
 
• The MSC Program’s unique TeleCourse format allows participants to interact withmanagers and leaders from all over the country and the world. All that is requiredis a phone. No more costly travel expenses and time away from work.• With the “learn-and-implement” system, TeleCourses engage participants ineldwork between sessions. This allows time for practical direction with hands-onexperience and implementation. No more boring lectures and workshops.• The MSC Program’s diverse and experienced group of leaders facilitate activediscussions between small groups of no more that 10 people. They challenge,support, and encourage participants in thinking differently to achieve new results.By keeping the sessions small, each participant receives individual attention andinstant feedback on real-life situations.No more feeling like just a number.• Enhanced condence and ability to successfully produce results• Measurable increases in manager and employee performance• Improved communication with diverse team members• Reduced turn-over costs of high performers
UNIQUE FEATURES OF THE MSC PROGRAM
Poor management can cost organizations their topperformers, create a negative corporate atmosphere,and spell trouble for the bottom line.
Most managers simply lack the specic training necessary to beeffective. We often hear managers say; “I love my profession andI’m good at it, but at this level I’m spending as much time dealingwith employees and their performance issues as I am practicing myprofession. I try to be clear about what I need, but I don’t get theresults I expect.”There is a distinct difference between being a great ‘technician’and being a successful manager. Not possessing the skills of aneffective manager can be painful.Unlike other management programs, which are often lectures onsomeone’s particular philosophy, the MSC Program is an action-focused program that provides ready-to-use forms, exercises, andassignments that translate into immediate, practical results for theorganization and the individual.
This TeleCourse certication program lls in themanagement skills gap.
TAKING THEPAINOUT OF MANAGEMENT
The No Frills No Fluff
Management Skills Certicate Program (MSC)
© 2009 All Rights Reserved J.FERM™
BENEFITS TO THE ORGANIZATION AND INDIVIDUAL
 
WHO SHOULD ATTEND?PROGRAM DETAILSHOW TO REGISTER
EXECUTIVES: 
PartnersPrincipalsCFOsCEOsCOOsBusiness Owners
EXPERTS: 
DirectorsManagersProject Leaders
JUST PROMOTED:
Newly hired or promoted individualswith management responsibilitiesParticipants must complete 12 o the 15 TeleCourse sessions and complete all 5 ModuleRecaps to obtain the “Management Skills Certifcate.”The per participant investment includes:SELF ASSESSMENTS:
• One behavioral assessment (DISC) and one values assessment (PIAV).
TELECOURSES:
• Fifteen hours of focused and targeted management skills training.
COACHING:
• Two 45-minute individual coaching sessions with a Professional
Coach to brainstormspecifc individual or organization challenges.SUPPORT:
• Access to TeleCourse leaders between weekly sessions.INVESTMENT:• $3,495. Ask about our multi-participant discount or how to ll a TeleCourse with
participants rom your organization.Pick rom three easy ways to register! Sign up today!
PHONE: 
614.441.8972
EMAIL: 
telecourses@jerm.com
WEBSITE: 
www.jerm.com
© 2009 All Rights Reserved J.FERM™

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