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An Excerpt From
The 3 Keys to Empowerment:Release the Power Within People for Astonishing Results
by Ken Blanchard, John P. Carlos, and Alan Randolph Published by Berrett-KoehlerPublishers
 
Contents
Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Introduction:The Challenge ofMoving to Empowerment
. . . . 1Chapter 1.Releasing the Power within People. . . . . . . . . . . . 3Chapter 2.Using Situational Leadership® II to Guidethe Journey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Stage One:Starting and Orienting the Journey
. . . . . . . . . . . . . 45Chapter 3.Key #1:Share Information to Kick-Startthe Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Chapter 4.Key #2:Declare Clear Boundaries to BeginCreating Autonomy. . . . . . . . . . . . . . . . . . . . . . . 75Chapter 5.Key #3:Begin Developing Teams to Replacethe Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Stage Two:Change and Discouragement
. . . . . . . . . . . . . . . . . 123Chapter 6.Key #1:Share More Information and Listenfor Information. . . . . . . . . . . . . . . . . . . . . . . . . 127Chapter 7.Key #2:Widen the Boundaries to CreateMore Autonomy and Responsibility. . . . . . . . . 153Chapter 8.Key #3:Let Teams Take on More oftheHierarchical Roles. . . . . . . . . . . . . . . . . . . . . . . 179
Stage Three:Adopting and Refining Empowerment
. . . . . . . . 197Chapter 9.Key #1:Enhance Information Sharing toDrive Performance. . . . . . . . . . . . . . . . . . . . . . . 201
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