High Quality
Open the downloaded document, and select print from the file menu (PDF reader required).
Review pending -- do not distribute
Contextual Filter for the Ambient Enterprise
Adrien Joly
Alcatel-Lucent Bell Labs FranceCentre de VillarceauxRoute de Villejust91620 Nozay, France
adrien.joly@alcatel-lucent.comPierre Maret
Université de LyonLaboratoire Hubert CurienUMR CNRS 551618 Rue du Professeur Benoît Lauras42000 Saint-Etienne, France
pierre.maret@univ-st-etienne.fr
Categories and Subject Descriptors
H.4.3 [
Information Systems Applications
]: Communi-cation Applications
General Terms
Knowledge Management, Ambient Awareness, Social Net-working, Context-Awareness
Keywords
Enterprise knowledge, User activity, Context similarity, Web2.0, Collective intelligence, Notifications, Tag clouds
1. PROMOTING COLLABORATION
On the so-called
Web 2.0
, numerous Social NetworkingSites (SNS) have known a tremendous success as they broughtnew ways to communicate, interact, learn about people, andshare content with them. Besides improving informal so-cial ties [3], transposing
Awareness
to the enterprise is verypromising for promoting collaboration. However, it can eas-ily lead to information overload, which means productivityloss. With our prototype, we propose a way to stimulateenterprise internal communication while improving the rele-vance of these interactions with the current working contextof their users.
2. DOCUMENTS AS CONTEXT CUES
Our prototype relies on the assumption that common con-text between two people is an important factor to triggerinteraction [2] (e.g. sign of respect, conversation, or ex-change). On Social Networking Sites like YouTube, Face-book, or even blogs, discussions emerge from comments oncontent [1]. This content becomes the common context of this discussion. In the enterprise, projects and documentsare potential contexts materials for interaction. Indeed, aperson will respond more efficiently to a notification or re-quest related to the project (or subject) he/she is currently
Permission to make digital or hard copies of all or part of this work forpersonal or classroom use is granted without fee provided that copies arenot made or distributed for profit or commercial advantage and that copiesbear this notice and the full citation on the first page. To copy otherwise, torepublish, to post on servers or to redistribute to lists, requires prior specificpermission and/or a fee.
SIGIR
’09 Boston, Massachusetts USACopyright 200X ACM X-XXXXX-XX-X/XX/XX ...$5.00.
Figure 1: Modular overview of the prototype.
working on, because it will not imply as much cognitive loadas an interruption about a subject that is currently irrele-vant.
3. OVERVIEW OF THE PROTOTYPE
The prototype is currently composed of four modules:
•
Desktop activity sniffers
that track documents beingcurrently accessed by the user on his terminal;
•
a local
context aggregator
that gathers interaction logsfrom the sniffers to synthetize the current user’s workcontext as a tag cloud;
•
a centralized
contextual filter
that evaluates the simi-larity of current
contextual clouds
of every user to filternotifications and propose collaboration when relevant;
•
and a
social notifier
that displays these notificationsand collaboration proposals on the users’ terminal.
4. REFERENCES
[1] A. Joly, P. Maret, and J. Daigremont.Context-awareness, the missing block of socialnetworking.
International Journal of Computer Scienceand Applications
, 4(2), February 2009.[2] Y. Vogiazou, M. Dzbor, J. Komzak, and M. Eisenstadt.Buddy space: Large scale presence for communities atwork and play. In
Proc. ECSCW03 Workshop
, 2003.[3] D. Vyas, M. van de Watering, A. Eli¨ens, andG. van der Veer.
Universal Access in Human-Computer Interaction. Ambient Interaction
, chapter EngineeringSocial Awareness in Work Environments. 2007.
Add a Comment