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Memorandu
US
Department
of
Transportation
Federal Aviation
Administration
373?
)
subject:
INFORMATION:
Full
Transcript;
Command Center;NOM Operational Position; September
11,
2001
From:
Manager,
Air
Traffic
Division, ACE-500
Reply to
Attn.
of:
TO:
Manager,
AirTraffic
Evaluations
and
Investigations
Staff,
AAT-20
This transcription covers the Air
Traffic
Control System Command Center
NDft5
operational
position
for thetime period
from
09/11/01, 1241:20UTC to 09/11/01,1515 UTC.Agencies Making TransmissionsAmerican Airlines
Air
Traffic
Control System Command CenterFAA Operations CenterUnknownNew York CenterBoston CenterTerryANE-500
ACIJim
FosseyBoston CASFONTSB,
Bob
PierceBostonTelephone RecordingChicago
UnitedAir
LinesDelta Air LinesDepartment
of
Justice Command CenterUSAirwaysPhoenix
Tower
'Las
Vegas TRACON
Central Flow Brussels BelgiumFBIGuthry
1
Helicopter Program
Watch
TMUState Patrol Aviation Division
Tom
SinclairSun Country AirlinesAbbreviations
AAL
ATCSCC
FAAUNKZNYZBW
TERRYANE-500ACIFOSSEYCASFONTSB
BOS
RECORD'GCHICAGO
UALDAL
DOJ
USAPHXLASCFFBI
GUTHRY
WTMUSP
SINCLAIRSUN
S**
£?,;£j-573j£>
)
 
ATCSCC
09711/01
EVENTS
e
2 of 49
I
hereby
certify
that
the following is a true
transcription
of the recorded conversations pertaining to
the
eventofSeptember
11,
2001:
Herman
].
Lyons,
Jr.
Manager,
Air
Traffic
Division
Central
RegionAAL
american
bob merino
ATCSCC
hey bob
torn
hereAAL
hey
tommyATCSCC supposed to be
*(confirm)
the hijacking of some sortAAL
yeah
yeah i know all managers on here we got the whole worldcoming
on in
ATCSCC o k and they're pulling their tapes to get the information what thecontroller believes he was hearing is the pilot
never
said anything to to
uh
to thecontroller
AAL
ok
ATCSCC
but
he's
keying the mike occasionally and there's someone else in thecockpit that's making threats
AAL
ok
ATCSCC that's what
the
controller believes
he's
hearingAALo k yeah i think there has been some violence and stuff too
i'm
not i'm
not
sure
what we can get into at this point
 
ATCSCC
09/11/01
EVENTS
,e3of49
ATCSCC they they said he slowed down about a hundred knots and ah becausethe transponder's
*(awful
close) they don't know if he's descending ornot but it appears the (unintelligible) setting towardskennedy
AAL
o kalright
ATCSCC
o k
AAL
thanks tommyATCSCC alright
FAA
f a a operations center
jess
mateese speaking may i help youATCSCC (unintelligible) this is torn
from
the command center
again
FAA yeahATCSCC
can i be
brought into that conference again
on
this line they're
on a
different
line than
i
have earlier
FAA
o k you called earlier on itATCSCC yeah
i'mi'm
on the conference actually on a
different
phone
but if i
can
get it to (unintelligible)
response
system it would allow otherpeople to uh get involvedFAA o k hold on a
second
FAA
torn
tornATCSCC yes
of 00

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