INTERVIEW QUESTIONS 1. May I Know who is the owner of this restaurant? 2. When this restaurant was established? 3.

How many branches did this restaurant have? 4. Which one is the main branch? 5. Can you give some background information about this restaurant? 6. This restaurant using Traditional Malay concept or Siamese concept? 7. How many staffs were employed at this restaurant? 8. What about the operating hours of this restaurant? 9. What is the special menu offered to the customers? 10. Did this restaurant have special menu at every weekend? 11. When the peak hour of this restaurant? 12. What is the service provided at this restaurant? 13. Did you hear any complain about the services at this restaurant from the customers? 14. Did you facing any problem when operating this restaurant? 15. How do you solve the problems? 16. Who is your raw ingredient supplier? 17. How do you pricing the products? 18. How do you care about the kitchen cleanliness? 19. Did you hear any complaint about the staff from customers? 20. How do you maintain the quality of products at these restaurants?