OFPPT
DRIF Mme. MALKI NAWALCDC TERTIAIRE
ROYAUME DU MAROCM
ODULE
A
NGLAIS
COMMERCIAL
S
ECTEUR
:
TERTIAIRE
S
PÉCIALITÉ
:
OPERATEUR DE VENTE ET SERVICES CLIENTELE OFFSHORE
N
IVEAU
: FORMATION QUALIFIANTE
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Office de la Formation Professionnelle et de la Promotion duTravail
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ÉSUMÉ
T
HÉORIQUE
&G
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RATIQUES
DRIF Mme. MALKI NAWALCDC TERTIAIRE
Document élaboré par :Révision linguistique
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Nom et prénomEFPDR Mme MALKI NawalCDC TERTIAIRE ET TIC DRIF
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DRIF Mme. MALKI NAWALCDC TERTIAIRE
SUMMARY
I-
MEETING PEOPLE………………………………………...……….5
II-
TELEPHONING…………………………………………….………10
III-
COMPANIES………………………………………………………...29
IV-
REPORTING………………………………………………………..37
V-
SOCIALIZING………………………………………..……………..44
VI-
MEETINGS…………………………………………….……………47
VII-
MAKING ARRANGMENTS……………………………………….50
VIII-
DESCRIBING TRENDS…………………………………………….57
IX-
BUSINESS TRAVEL………………………………………………..63
X-
READING TEXTS……………………………………………………67BUSINESS GLOSSARY……………………………………………………………..73
•
ENGLISH/FRENCH
•
FRENCH/ENGLISHLIST OF USUAL IRREGULAR VERBS…………………………………………86BIBLIOGRAPHY……………………………………………………………………89
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| Upload Date: | 04/15/2009 |
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