1.done, it should be a relatively straightforward process.
Barriers to listeningA pointed out earlier, listening is not easy and there are a number of obstacles thatstand in the way of effective listening, both within outside the workplace. These barriers may be categorized as follows.1.Physiological Barriers: - some people may have genuine hearing problems or deficiencies that prevent them from listening properly. Once detected, date andgenerally be treated. Some people may have difficulties in processinginformation, or memory related problem which make them poor listeners.Another physiological barrier is rapid though. Listeners have the ability to process information at the rate of approximately 500 words per minute, whereas speaker talk at around 120 words per minute. Since listeners are left with alot of spare time, there attention may not be focused on words the speaker issaying, but may under elsewhere.2.Physical Barriers: - These referred to distraction in the averment such as thesound of an air conditioner , cigarette smoke, or an overheated room, whichinterfere with the listening process. They could also be in the form of information overload. For example, if you are in meeting with your manager and the phone rings and your mobile beeps at the same time to let u know thatyou have the message. It is very hard to listen carefully to what is being said.3.Attitudinal Barriers :- pre occupation which personal or work related problemscan make it difficult to focus one’s attention completely on what speaker issaying, even what is being said is of crime importance. Another commonattitudinal barrier is egocentrism, or the belief that you are moreknowledgeable when the speaker and that you have nothing new to have tolearn from his ideas. People with this kind of close minded attitude may very poor listeners.4.Wrong Assumptions :- The success of communication depend on the both thesender and receiver, as we have seen in an earlier unit. It is wrong to assumethat communication is the sole responsibility of the sender or the speaker andthat listeners have no role to play. Such an assumption can be big barrier tolistening. For example, a brilliant speech or presentation, however welldelivered, is wasted if the receiver is not listening at the other end. Listeners