You are on page 1of 47

19

. 016 254961
email: mail@vpsle.edu.rs
website: http:\\www.vpsle.edu.rs



2010/2011





11105


17
- 156,
16000 ,

(
)



2010/2011





11105


:
,
, , ,
,
; , ,
,
.


.
:
,

Customer desk


w

..................................................................... ...................................................................
.....................................................................

...................................................................

.....................................................................

...................................................................

()
:

():

1.

: 08.10.2010

( ):

( ):
18.03.2004. . 1.
2010 , ,
17 - 156 ,
, ,
.
.
:
- ,
- ,
y -
-
-
,
,
"". ,
,
. , ,
.
- .
1949. .
"" .
39 , 3 2 ,
. ,
16. 1962. ,
5

"" .
152 , 28 29 .

. ,
,
, ""
.

2.

: 15.10.2010

( ):

( ):
, 1966.
"-". ,

. , ,
, 1967. .
18 27 6,5
. 1967.
.
.
.

.
,
. ,
, .
70- . 1986.
.
45,2 , 41,6, 40,7,
39,8
57 .

. "" 1974. 358 89 ,
46,5 .
7,4 468 1968.
750 1986. . 81,3

.
,
. , 10. 2005.

,
70% ,

3.

: 22.10.2010

( ):

( ):
.

.
.
.

,
8


. .

4.

:29.10.2010

( ):
Customer desk
( ):
Customer desk
,

.

5.

:05.11.2010

( ):

( ):

. ,
.

.
.
.
, ,

,

.

.
.


,
,
.

10

6.

:12.11.2010

( ):

( ):
6.
.

, .
, .
, ,
.

,

.

.
.


,
.
,
,
.
.

11


. ,

, ,
15 .
,
, .
.

,

, .

,
, .

.

7.

: 19.11.2010
12

( ):

( ):
.
,
, ,
,
,
,
().
:

, :

,

.



, ,
/ ,
,
.

.

8.

: 26.11.2010

( ):

13

( ):

:


, .

, :


-
.

, ,
, .
, ,
.
,
.
.
:




( , ,
, ,
, .)
.

,
,
.
,

.

14

9.

: 03.12.2010

( ):

15

( ):
.

.


. ,

.
, ,
. ,
.
,
.

;
;
.

, .

. ,

. ,
.
.

10.

: 10.12.2010.

( ):

( ):
,
16


(. ,
45/2005), , ,
, 17 -
156,

-,
36613/2005, 20048411,
103943035

518/2010 08.03.2010.., 27.08 2010..
-
,
-
... -
/
( ).

,

.

,

.
,

.
,
,
.
.
-
.

,
- -
17

, .
, , ,
/
,
...
518/2010 /.
,
.

11.

: 17.12.2010.

( ):

( ):
,
,
.

,
, .
-
.
18


,
.
.

12.

: 24.12.2010.

( ):

( ):

, ,
, ,
.


.

,
, ,
,
, ,
19

(

, ),
16
.
(
: ), ( :
) (
: - ).

( : )
-
, :
/
,


.

( ,
, ) ( ,
, , )
.

20

13.

: 31.12.2010.

( ):

( ):
, ,


.



.
, )
, ,
)
. ,
, .
.

.
- ,
,
21

(. , , , ,
,
...),

, .
, : )

,
, )

.


.

/
,
,
,

.
/
/
.

22

14.

: 14.01.2011.

( ):

( ):

23

Koleko turs

Zmaj Jovina 17
Ogranak - Bulevar Oslobo
Osloboenja 156,
16000 Leskovac, Srbija

15.

: 21.01.2011

( ):

( ):

24

Koleko turs

Zmaj Jovina 17
Ogranak - Bulevar Oslobo
Osloboenja 156,
16000 Leskovac, Srbija

16.

: 28.01.2011.

( ):

( ):

25

17.

: 04.02.2011.

( ):

( ):

26

18.

: 11.02.2011.

( ):

( ):

27

19.

: 18.02.2011.

( ):

( ):

. ,

28

.

.
.
.
, ,

,

.

.
.


CUSTOMER DECK ,
,
.

20.

: 25.02.2011.

( ):

( ):

.
,

29

, .
, .
,
.
, , .

,

,
, . ,
. ,
, ,
.

21.

: 04.03.2011.

( ):

( ):
" " ""

, ,
, .

30

, , ,
- ,
, , , ,
, , , , , ,
. ,
, " ".
, ,
, :
, , .
, , , , ,
, , , , , ,
, , , , , ,
, ,
.
() ,
. ,
, "" .

-
.
, 650 11%
, 1999. " ".

20

"

".

"" .
, , , ,
,


:
)

) .
" ,
.
"" : (1) , (2)

31

, (3)
, (4) (5)
.''

. -,
. 21.

, , .
-
.
.
- .


,
.....

22.

:11.03.2011.

( ):

( ):

, :

,

o , ,
,
,

;

32

, ,
,

:
,

.


(:

)



,


( )

,
.


, :

o , ,
,
,


o , ,
,

:
,

.
33


(:

)



,



,
.

,
,
,
.
:


.
23.

: 18.03.2011.

( ):

( ):

,
,
, ().
, , 130
, , .
y., -.
700 .

267

34

, 813 , 238 , 723


, 2041 . 55.172
.
,
2008 4083,
] .
: -

-
.
-

- -
,
.
24.

: 25.03.2011.

( ):

( ):
.

2015 ,
2007 ,
.
,
15 ,
,
:
, , .

2010

35

46.62 % 4720
42 . 4 2010
2200 .



.

25.

: 01.04.2011.

( ):

( ):

.
Yuta :

,
, ,
, , ,
.
400 95%
, ,
. 1,5 ,
web 100
( 9.000 120
).,

Yuti

36

YUTA wb
YUTA

, , ,

UFTAA, BAFTAA YUTA ,



( , ,
.

YUTA


,
,

YUTA


- YUTA


(, , , ,
. YUTA)

YUTA, ,
YUTA


- YUTA
( , , ,
.)

YUTA

YUTA w

YUTA w

37

26.

: 08.04.2011.

( ):

( ):

:


, .

, :


-
.

, ,
, .
, ,
.
,
.
.

38




( , ,
, ,
, .)
.

,
,
.
,

.

39

27.

: 15.04.2011.

( ):

( ):
.

.


. ,

.
, ,
. ,
.
,
.

;
;
.

, .

. ,

40

. ,
.
.

28.

: 29.04.2011.

( ):

( ):
,

(. ,
45/2005), , ,
,
-,
36613/2005,

20048411,

103943035

518/2010 08.03.2010.., 27.08 2010..
-
,

- ...
- /
(
).
,

.

41


,

.
,

.

,
,
.
.
- .

,
- -
, .
, , ,
/
,
...
518/2010 /.
,
.

42

29.

: 06.05.2011.

( ):

( ):
,
,
. Customer desk w
,
, .
-
.

,
.
.

30.

: 13.05.2011.

43

( ):

( ):

, ,
, ,
.


.

,
, ,
,
, ,
(

, ),
16
.
(
: ), ( :
) (
: - ).

( : )
-
, :
/
,

44

.

( ,
, ) ( ,
, , )
.

45


, ,
" ". , ,

, :
, , .
, , , , ,
, , , , ,
, , , , , ,
, ,
,

() ,
. ,
, "" .

-

46



( , , ,
), :
[1]
[2]
[3]
[4]
[5]
[6]

[7]
[8]
[9]
[10]
[11]

, . (2008), ,
, .
Guttmann, R. (2003), Cybercash: The Coming Era of Electronic Money,
Palgrave Macmillan, New York.
The Future of Money (2002), Organization for Economic Cooperation and
Development, OECD Publication Service, Paris. :
http://www.oecd.org/dataoecd/40/31/35391062.pdf, [ 20.03.2010].
Kranzberg, M. (1985), The Information Age: Evolution of Revolution?,
: Information Technologies and Social Transformation, ( Bruce
R. Guille), National Academy of Engineering, . 3554.
Economides, N. (1996), The Economics of Networks, International Journal
of Industrial Organization, Vol. 14, No. 2.
, . (2009), Digital Economy, Digital Money and Digital Banking,
FACTA UNIVERSITATIS, Series in Economics and Organization, Vol. 6, No. 2,
2009, . 153160. : http://facta.junis.ni.ac.rs/eao/eao200902
/eao200902-08.pdf [ 20.03.2010].
, 2004.
, . 43/2004, ( 07.03.2010). :
http://www.parlament.rs/files/cir/pdf/zakoni/2004/pdf_022_1616-04.zip.
, 2004.
, G.1515, ( 07.03.2010). :
http://www.nbs.rs/export/internet/latinica/20/plp/piu_ obracun_u_real_vr.pdf.
,
(2007), , .
ALPHA 0430.UR.005
(2005), Alpha Bank.

(2004),

..
,

:
http://www.kombank.com/uputstva/12052004/uputstvo-obds.html [
18.06.2009].

47

You might also like