Reactive

Proactive


 

 


 

 

 

 

  ()


 

 

 

  -

 

 
Human

  Capital

  Analytics
/

 

 

 

 


 

 

 

 

 

 


 

 

 

 


 

HR

,

 


 

 


 

  ,

 

 

  Needs


 

 

 

 

HR


 

  ?


  ,

 

 

 

 

 


  -

 

 


 

 

  18

 

  2

 

Big

  Data

 

Target

  -

 

 

 

 

 

 

 

 

 
SAP


  SNS

  HR

  315,000

 

 

 


 

 

 
HR

 

 

  (,)

 
HR

 

  Work

  &

  Life

  Balance

 

 

 


 

 

 

HR

 

 

 

 

 


 

 

 

SNS HR

HR

 

 


 


 

 

 


 

 

 


 

 

 

 

 


 

 

 
HR

  Research

  Agenda

 

HR

 

 

 


 

 


 


 

 


 

  HR

 

 

 

 


 

 
,

  ,

 

 

 


 

 

 

 

 


 

 


 

  88%


 

 

 

 

 

1. -


 

 

 

 

 

 
?


 

  !

  -

 
(Big

  &

  Small

  Data)

 


 

  HR

 


  -

 

 


  :

 

 

 

 

 

 


 

 

 

 

 

Project

  Oxygen


 

 

 

 

 

 

 


  1:1

 

 

 

 

  !


 

  75%

 

 

 


 

 

 

  ?


 

 

 

 

 

 

 


 

 


 

 

  ?


 

 


 

 

 

 

 

 

  -

 

 

 


 

Lowe's


 

 

2.

 

 

 

 

 


 

Value Linkage Model

' '

Sysco

HR

 

 

 

 

65% -> 85%

4 3
3.

 

 

 

  -

  Dow

  Chemical

: 5 , 10

:

'' -
XEROX

4.

 

  -

 

50% !!!

! (+)

Bon Ton

,
25% ,
,

:

PNC Finalcial

5.

 

 

?
PWC

PWC

26% 10%


6.

 

 

STARBUCKS

:
: ()