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IBM Future of Retail and Consumer Products 2013_2014 V1.0 23052013

IBM Future of Retail and Consumer Products 2013_2014 V1.0 23052013

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Published by Friedel Jonker

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Published by: Friedel Jonker on May 23, 2013
Copyright:Attribution Non-commercial

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06/08/2013

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Business is People
IBM Future of Retail and Consumer Products 2013/2014
To better Know, Value, Communicate and Serve Customers & Partners withIBM Social Business, Smarter Commerce and Big Data Business Analytics
4UFriedel Jonker 
SRTHG W
 
ORANPL
 Retail & Consumer ProductsFrankfurt, Barcelona, Genf 2013/05/23, Version 1.0The 7 Cs of IBM Social Business, Smarter Commerce and BigData Development: Creativity, Competence, Contacts,Communication, Connections, Collaboration and Change
GYEBUS I N SS
 
IBM Software Group,Friedel Jonker, Software Client LeaderRetail & Consumer Products
Career History and Education
2008-today
IBM, SCL Retail & CP, Germany, BusinessDevelopment Manager IBM & SugarCRM, SCLTravel & Transport, Business Development ManagerAnalytics & PM, Managing Consultant CRM & BI
1994-2008
Deutsche Leasing AG, S-Finance Group
, Germany,CRM & BI Business and Program Director1990-1994
Citicorp-Citibank AG
, Germany, European ManagerMarketing Database VISA1989-1990
Ogilvy & Mather Dataconsult
, Germany, Consultant
 
2
German, English (fluent).
CRM, BI/LI Strategy Leader IBM GBS Germany.
Winner of the Sales Excellence Award 2005 from the Universityof St. Gallen and Handelsblatt.
Broad experience in Planning and Implementing value basedCRM & BI/LI Strategy, Processes, Architecture and Systems.
Member of the MIT, Member of the Sales Executive Councile andmember of Marketing Alumni, University of Münster, Germany
Languages and Profile
 
Database Marketing1988-1989
Infas
, Germany, LOCAL-Direct Project managerfor SRPM with Location Intelligence (LI)1982-1988
University of M
ü
nster
, Master of BusinessManagement in Marketing & Statistics

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