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Table Of Contents

A. Defining the Operating Environment (EnvOp)
B. Stakeholders and the Operating Environment
2. Media and public opinion leaders including NGOs
3. The consumer as a political player
4. Customers (B to B or B to C)
5. Employees
6. Shareholders and financial stakeholders
A. Interact or simply suffer?
B. The regulator—a player like no other
C. Change in the EnvOp is not a risk like any other
A. The five functions of the EnvOping manager
C. Conclusion: EnvOping—Earning a seat at the table
BIBLIOGRAPHIC SUMMARY
INDEX
P. 1
EnvOping

EnvOping

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Published by Xlibris
The operating environment is changing faster than ever before, and is threatening business
survival. Regulators and Public opinion have become major stakeholders for an increasing
number of industries. The 21st century will be the Time of Regulators and ever greater change
within corporations. What appears to be a particular challenge for highly regulated fi rms
(Tobacco, Pharmaceutical, Petroleum, and Telecom) will be, in a very near future, a major
issue for most companies. The business leaders feel it and rank this “change” as the number
one threat to their business. They seek a solution. This book off ers one under the name of
“EnvOping” or managing the interaction with the Operating Environment of Corporations.
It is a new approach of Corporate Aff airs and Communication (CA&C) that moves this
department from a marginal consulting role to a core function at the heart of the corporation’s
management, from a technique to a science that can be taught in universities.
The book is a mixture of theories and live examples taken from the author’s 30 years of
professional experience and provides the tools to structure the role of the EnvOping manager.
It allows managers to look to the future and the coming changes with more confi dence
The operating environment is changing faster than ever before, and is threatening business
survival. Regulators and Public opinion have become major stakeholders for an increasing
number of industries. The 21st century will be the Time of Regulators and ever greater change
within corporations. What appears to be a particular challenge for highly regulated fi rms
(Tobacco, Pharmaceutical, Petroleum, and Telecom) will be, in a very near future, a major
issue for most companies. The business leaders feel it and rank this “change” as the number
one threat to their business. They seek a solution. This book off ers one under the name of
“EnvOping” or managing the interaction with the Operating Environment of Corporations.
It is a new approach of Corporate Aff airs and Communication (CA&C) that moves this
department from a marginal consulting role to a core function at the heart of the corporation’s
management, from a technique to a science that can be taught in universities.
The book is a mixture of theories and live examples taken from the author’s 30 years of
professional experience and provides the tools to structure the role of the EnvOping manager.
It allows managers to look to the future and the coming changes with more confi dence

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Publish date: May 15, 2013
Added to Scribd: May 23, 2013
Copyright:Traditional Copyright: All rights reservedISBN:9781483613765
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