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Market Research Report :CRM Market in India 2013

Market Research Report :CRM Market in India 2013

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Published by Netscribes, Inc.
For the complete report , visit us at : https://www.researchonindia.com/crm-market-in-india-2013.html

The new report, ‘CRM Market in India’, states that over the years CRM has evolved from point solution to 360 degree enterprise-wide initiative in India. As of now, CRM implementation in India is mainly focused on marketing & campaign management. CRM market is witnessing a steady growth with an increasing trend of expenditure on CRM across the world. In India, on-premise solutions have higher traction than cloud solutions unlike developed nations such as United States and United Kingdom.
For the complete report , visit us at : https://www.researchonindia.com/crm-market-in-india-2013.html

The new report, ‘CRM Market in India’, states that over the years CRM has evolved from point solution to 360 degree enterprise-wide initiative in India. As of now, CRM implementation in India is mainly focused on marketing & campaign management. CRM market is witnessing a steady growth with an increasing trend of expenditure on CRM across the world. In India, on-premise solutions have higher traction than cloud solutions unlike developed nations such as United States and United Kingdom.

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Categories:Business/Law
Published by: Netscribes, Inc. on May 23, 2013
Copyright:Attribution Non-commercial

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04/24/2014

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May
 
2013
 
Executive
 
Summary
Market
CRM
 
market
 
in
 
India
 
is
 
valued
 
at
 
around
 
INR
 
xx
 
bn
 
in
 
2012
 
and
 
is
 
estimated
 
to
 
grow
 
at
 
a
 
CAGR
 
of 
 
around
 
xx%
 
between
 
20
‐‐
to
 
20
‐‐
xx
 
stands
 
out
 
as
 
the
 
largest
 
procurer
 
in
 
the
 
CRM
 
market
 
in
 
India
xx
 
are
 
the
 
major
 
implemented
 
CRM
 
solutions
 
followed
 
by
 
xx
 
etc
Drivers
 – Im roved
 
Customer
 
Relationshi
 
&
 
O erational
 
Challenges
 – Im lementation
 
&
 
O erational
 
Cost
Drivers
 
&
 
Challenges
Improvement – Global
 
Competence – Significant
 
Cost
 
Reduction – Technologically
 
Sound
 
Manpower – Lack
 
of 
 
Awareness
 
of 
 
True
 
Benefits
Trends
Demand
 
for
 
Transparency
Emergence
 
of 
 
Mobile
 
CRM
Introduction
 
of 
 
Social
 
CRM
Rising
 
Cloud
 
based
 
CRM
 
Adoption
Competition
Major
 
Players
Company
 
A Company
 
B Company
 
C2Company
 
D Company
 
E Company
 
F
CRM
 
MARKET
 
IN
 
INDIA
 
2013.PPT
 
Macroeconomic
 
Indicators
•Introduction•Market
 
Overview•Types,
 
Modules
 
&
 
Features
 
se
 
n
 
s•CRM
 
Selection
 
Criteria
 
•Key
 
TrendsSco e
 
of 
 
CRM
 
in
 
Ke
 
Sectors•Competitive
 
Landscape•Strategic
 
Recommendations
3
CRM
 
MARKET
 
IN
 
INDIA
 
2013.PPT
•Appendix

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