T8 B17 FAA Trips 2 of 3 Fdr- FAA Controllers- Interview Outline 13 Pg Version

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FAA

Controllers

-

Interview OutlineI.

Introduction

A.

The

September

11

Commission is an independent, bipartisan Commissioncreated by Congress and the President to investigate the

facts

andcircumstances surrounding

the

9-11 attacks

and

make recommendations

to

prevent and prepare for

future

terrorist attacks.B.

We are not

part

of the

congressional

"Joint Inquiry"

whose report

has

beenin the news recently.

The

Joint

Inquiry's

mandate is more limited andnarrower than our mandate.

The

Joint Inquiry's investigation was limitedto the review of intelligence agencies' actions and the collection of

counterterrorism

intelligence prior

to the

9-11attacks.

We

have

a

muchbroader mandate, namely,

to

review

the

"facts

and

circumstancessurrounding"

the

9-11 attacks. Among other areas

of

inquiry,

our

Commission

is

looking

at

airport security,

the

FAA's

interaction with

the

four

hijacked

aircraft,

themilitary's responseto theattacks,thenationalleadership's response

to the

attacks

and

U.S. immigration policies prior

to

9-11.C. We are members of the Commission

staff

team focusing on the

FAA's

tracking and the military's attempted interdiction of the hijacked airliners.One of theCommission's goalsis tocreateacompleteand

factually

accurate account

of

what transpired

on 9-11

when

our

country

was

attacked bysuicide

bombers

using commercial

aircraft

as

weapons

of

mass destruction. We asked to meet with you based on the

fact

that youare FAA employees who had some

form

of interaction with one or moreof the hijacked

aircraft

on9-11.We are also very interested in yourthoughts concerning recommendations

the

Commission

may

make

to

prevent

future

terrorist attacks.D.

We are not

investigating

you

personally. Moreover,

we are not a

prosecuting body

and do not

have grand jury powers.E. Wewilluse theinformation thatweobtain

from

you intoday's interviewto assist the Commissioners prepare their report to Congress and thePresident.

In

this

regard,

we

need

to

accurately record

the

information

you

give

us

today.

For

that reason,

the

Commission's rule

is to

tape record

all

interviews.

A

Memorandum

for the

Record

("MFR")

will

be

created

following

your interview and you will not be permitted to review thisMFR because of the time constraints

faced

by the Commission.F.We appreciate you taking the time to meet with us today and tell us aboutyourjob in general as well as your

specific

job experience on 9-11. We

trust that

you

understand

the

ground rules

for the

interview. Before

we

begin the interview, do you have any questions about why we are here andwhat

we are

doing?

Did

anyone

discuss

the

subject matter

of

today's

interview with you prior to today? If so, who? Did anyone at the FAA orelsewhere instruct

you not to

discuss

or to

discuss certain subject matterstoday? If so, who? What subject matters?

II.

FAA Employee's Background

A.

Describe your education

and

training prior

to

becoming

an FAA

controller.B. LENGTH

OF

SERVICE WITH FAA?C. POSITIONS HELD? WHEN EACH POSITION

WAS

HELD?D. What classroom and/or

field

training did you receive to prepare you foreach position

you

have

held?

E.Describe the supervisory chain of command?

III.

Job

Description

on

9-11

EXPLAIN DUTIES

AND

RESPONSIBILITIES

FOR

POSITION HELD

ON

9-11-01.

AIR

TRAFFIC

CONTROLLERS—EXPLAIN

OPERATION

OF

RADARSCOPE.DESCRIBE

THE

TYPE

OF

INFORMATION

YOU

RECEIVE

ON THE

RADAR SCOPE WHEN TRACKING COMMERCIAL AIRCRAFT.IDENTITY

OF

AIRLINE CARRIER? FLIGHT NUMBER?DIRECTION

OF

AIRCRAFT?ALTITUDE?SPEED

OF

AIRCRAFT?Whoelse

—

withinFAA or

elsewhere

—is

seeingthis

same information?Canother ARTCC/TRACON/ATCT

facilities

or the

Herndon

Command Centeralso

see

this

data? Will

it be

displayed differently?

Describeto mewhat happens when thereis atechnical

failure

and youlose

data

display? Does this happen

for

individual

flight

information

of

would

the

whole system go down?

Describe

other circumstances where you may lose

flight

tracking data?

How is

your Center organized?Role of supervisors/managers?Role

and

duties

of

Radar Associate?How/when do youinteract withtheairlines?How/when do you interact with the Command Center? With HQ?

How

many

aircraft

do you

typically handle

on any

given weekday morning?

IV.

Pre-9-11 Training and Procedures Related to Nordo Aircraft

HOW DID YOU HANDLE NORDO AIRCRAFT PRIOR TO

9-11?

FAA SOP?WRITTEN GUIDELINES?REACTION TO NORDO AIRCRAFT BASED ON JOB EXPERIENCE?DESCRIBE METHODS USED TO CONTACT NORDO AIRCRAFT.HOW OFTEN WOULD YOU ENCOUNTER NORDO AIRCRAFT PRIORTO 9-11?WHAT WAS TYPICAL LENGTH OF TIME THAT AIRCRAFT WOULDREMAIN NORDO PRIOR TO

9-11?

REASONSFORNORDO AIRCRAFTYOUENCOUNTERED PRE- 9-11?

MECHANICAL

FAILURE? ELECTRICAL FAILURE?PILOTNOTPAYING ATTENTIONTOCONTROLLER?COCKPIT INTRUSION?HIJACKING?

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