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Table Of Contents

Preface
ENVIRONMENTAL AND ORGANIZATIONAL CONTEXT1
Evidence-Based Consulting Practices1
Introduction to Organizational Behavior: An Evidence-Based Approach5
Research Methodology to Determine Valid Evidence16
Organizational Behavior Case: Conceptual Model: Dream or Reality?30
Environmental Context:Globalization, Diversity,and Ethics31
Ethics and Ethical Behavior in Organizations46
Organizational Context:Design and Culture57
Modern Organization Designs63
The Organizational Culture Context71
Creating and Maintaining a Culture74
Organizational Context:Reward Systems88
Recognition as an Organizational Reward100
Benefits as Organizational Rewards106
Experiential Exercises for Part One118
COGNITIVE PROCESSES OF ORGANIZATIONAL BEHAVIOR123
Evidence-Based Consulting Practices123
Personality,Perception,and Employee Attitudes125
The Perception Process135
Social Perception138
Motivational Needs,Processes, and Applications156
Work-Motivation Theories161
Motivational Application through Job Design178
Motivational Application through Goal Setting183
Positive Organizational Behavior and Psychological Capital199
Other Positive Constructs222
Experiential Exercises for Part Two240
Evidence-Based Consulting Practices245
Communication and Decision Making247
MANAGING AND LEADING FOR HIGH PERFORMANCE373
EVIDENCE-BASED CONSULTING PRACTICES
THE CHALLENGES FACING MANAGEMENT
HISTORICAL BACKGROUND: THE HAWTHORNE STUDIES
THEORETICAL FOUNDATION FOR ORGANIZATIONAL BEHAVIOR
THE CONCEPTUAL FRAMEWORK FOR THE TEXT
Ending with Meta-Analytic Research Findings
Real Case:The Big Squeeze on Workers
Organizational Behavior Case:How Is This Stuff Going to Help Me?
Organizational Behavior Case:Too Nice to People
Organizational Behavior Case:Conceptual Model: Dreamor Reality?
GLOBALIZATION
DIVERSITY IN THE WORKPLACE
ETHICS AND ETHICAL BEHAVIOR IN ORGANIZATIONS
Organizational Behavior Case:How Far-Reaching Are Globalization and Technology?
Organizational Behavior Case:I Want Out
Real Case:Not Treating Everyone the Same
Organizational Behavior Case:Changing with the Times
Real Case:The Ethics of Downsizing
MODERN ORGANIZATION DESIGNS
THE ORGANIZATIONAL CULTURE CONTEXT
CREATING AND MAINTAINING A CULTURE
Real Case:Web-Based Organizations
Organizational Behavior Case:The Outdated Structure
Organizational Behavior Case:Keeping Things the Same
Organizational Behavior Case:Out with the Old, In with the New
PAY: THE DOMINANT ORGANIZATIONAL REWARD
RECOGNITION AS AN ORGANIZATIONAL REWARD
BENEFITS AS ORGANIZATIONAL REWARDS
Real Case:CEOs Get Fewer Perks
Real Case:Rewarding Teamwork in the Plains
Real Case:Different Strokes for Different Folks
Organizational Behavior Case:Huge Benefits, Little Understanding or Use
Experiential Exercises for Part One
Work-Related Organizational Behavior: Implications for the Course*
THE MEANING OF PERSONALITY
THE ROLE OF HEREDITY AND THE BRAIN
THE PERCEPTION PROCESS
SOCIAL PERCEPTION
EMPLOYEE ATTITUDES
Real Case:It’s All a Matter of Personality
Organizational Behavior Case:Same Accident, Different Perceptions
Organizational Behavior Case:Ken Leaves the Company
THE BASIC MOTIVATION PROCESS
MOTIVATIONAL APPLICATION THROUGH GOAL SETTING
Real Case:At UPS Managers Learn to Empathize with Their Employees
Real Case:Making It a Nice Place to Work
Organizational Behavior Case:What Do They Want?
Organizational Behavior Case:The Rubber Chicken Award
Organizational Behavior Case:Specific Goals for Human Service
POSITIVE PSYCHOLOGY
RESILIENCY
PSYCHOLOGICAL CAPITAL (PSYCAP)
OTHER POSITIVE CONSTRUCTS
Real Case:High Tech—High Fear
Organizational Behavior Case:People Problems at HEI
Experiential Exercises for Part Two
Self-Perception and Development of the Self-Concept*
Evidence-Based Consulting Practices
BACKGROUND OF THE ROLE OF COMMUNICATION
INTERACTIVE COMMUNICATION IN ORGANIZATIONS
THE DECISION-MAKING PROCESS
BEHAVIORAL DECISION MAKING
Decision-Making Styles
PARTICIPATIVE DECISION-MAKING TECHNIQUES
CREATIVITY AND GROUP DECISION MAKING
The Process of Creativity
Real Case:Online Communication to Share Knowledge
Organizational Behavior Case:Doing My Own Thing
Organizational Behavior Case:Bad Brakes
Real Case:Putting a Human Face on Rational Decisions
Organizational Behavior Case:Harry Smart—Or Is He?
THE EMERGENCE OF STRESS
What Stress Is, and Is Not
THE CAUSES OF STRESS
COPING STRATEGIES FOR STRESS AND CONFLICT
Real Case:When Workers Just Can’t Cope
Real Case:Round-the-Clock Stress
Organizational Behavior Case:Sorry, No Seats Are Left; Have a Nice Flight
Organizational Behavior Case:A Gnawing Stomachache
Organizational Behavior Case:Drinking Up the Paycheck
THE MEANING OF POWER
THE SPECIAL CASE OF EMPOWERMENT
POLITICAL IMPLICATIONS OF POWER
Organizational Behavior Case:Throwing Away a Golden Opportunity
Groups and Teams
THE NATURE OF GROUPS
Group/Team Effectiveness
The Informal Organization
THE DYSFUNCTIONS OF GROUPS AND TEAMS
Dysfunctions in Perspective
Social Loafing
WORK TEAMS
The Nature of a Team
Virtual Teams
Self-Managed Teams
Real Case:There Are Teams, and There Are Teams
Organizational Behavior Case:The Schoolboy Rookie
Organizational Behavior Case:The Blue-Ribbon Committee
Experiential Exercises for Part Three
PRINCIPLES OF LEARNING: REINFORCEMENT AND PUNISHMENT
THE ROLE OF ORGANIZATIONAL REWARD SYSTEMS
BEHAVIORAL PERFORMANCE MANAGEMENT, OR O.B. MOD
Real Case:The Elite Circle of $1 CEOs
Organizational Behavior Case:Volunteers Can’t Be Punished
Organizational Behavior Case:Contrasting Styles
Organizational Behavior Case:A Tardiness Problem
Organizational Behavior Case:Up the Piece Rate
Effective Leadership Processes
Learning Objectives
WHAT IS LEADERSHIP?
THE HISTORICALLY IMPORTANT STUDIES ON LEADERSHIP
The Early Michigan Leadership Studies
TRADITIONAL THEORIES OF LEADERSHIP
MODERN THEORETICAL PROCESSES OF LEADERSHIP
Substitutes for Leadership
Authentic Leadership
Internet Exercise: Leading in Times of Crisis
Real Case:No Organization Chart and an 80-Blank-Pages Policy Manual
Real Case:The Seven Secrets of Inspiring Leaders
LEADERSHIP IN THE NEW ENVIRONMENT
LEADERSHIP STYLES
THE ROLES AND ACTIVITIES OF LEADERSHIP
Real Case:Jeanne P. Jackson: A Retailing Leader
Real Case:For Leaders, Ignorance Isn’t Bliss
Organizational Behavior Case:The Puppet
Experiential Exercises for Part Four
Chapter 1 Footnote References and Supplemental Readings
References for Application Boxes and Real Cases
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Published by drikb
Organizational Beahviour
Organizational Beahviour

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Categories:Business/Law
Published by: drikb on May 25, 2013
Copyright:Attribution Non-commercial

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06/01/2013

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