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2 - Site Crisis Management Plan Template

2 - Site Crisis Management Plan Template

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Published by: sentryx1 on Apr 22, 2009
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11/06/2013

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Site Crisis Management Plan(For Company XX)
Crisis Management Team Leader ( )Business Continuity Coordinator ( )
 In the event of a business disruption go to:
 Site Crisis Management Plan Flow:Management Response Phase Sub-phase 1 – Initial Response & Notification (page YY)
 
 
Table of Contents
ABBREVIATIONS.......................................................................................................................................................4DEFINITIONS..............................................................................................................................................................5ABOUT THIS PLAN TEMPLATE.............................................................................................................................6
 Business Continuity Plan Documents & Crisis Response Phase..........................................................................6 
INTRODUCTION.........................................................................................................................................................8CRISIS MANAGEMENT POLICY............................................................................................................................9
 Purpose.................................................................................................................................................................9Scope.....................................................................................................................................................................9 Executive Sponsor.................................................................................................................................................9 Document Manager...............................................................................................................................................9 Review and Compliance........................................................................................................................................9 Rules Regulations..................................................................................................................................................9Staff Responsible...................................................................................................................................................9Violations.............................................................................................................................................................10
SITE CRISIS MANAGEMENT PLAN ...................................................................................................................11
 Purpose................................................................................................................................................................11Objectives............................................................................................................................................................11 Assumptions.........................................................................................................................................................11Scope...................................................................................................................................................................12
BUSINESS CONTINUITY PLAN DOCUMENTS & CRISIS RESPONSE PHASE..........................................13
 Business Continuity Plan Documents.................................................................................................................14
BUSINESS CONTINUITY PLAN HIGH-LEVEL PROCESS FLOW.................................................................15RECOVERY TIME REQUIREMENTS...................................................................................................................16CRISIS MANAGEMENT TEAM STRUCTURE....................................................................................................17
C
RISIS
M
ANAGEMENT
T
EAM
 
AND
ESPONSIBILITIES
..........................................................................................................17IT A
REA
ECOVERY
T
EAMS
 
AND
ESPONSIBILITIES
...........................................................................................................18B
USINESS
U
 NIT
T
EAMS
 
AND
ESPONSIBILITIES
..................................................................................................................18
CRISIS MANAGEMENT TEAM CONTACT INFORMATION..........................................................................19MANAGEMENT RESPONSE PHASE SUB-PHASES..........................................................................................21SITE CRISIS MANAGEMENT PLAN FLOW.......................................................................................................23
M
ANAGEMENT
ESPONSE
P
HASE
S
UB
-
PHASE
1 – I
 NITIAL
ESPONSE
& N
OTIFICATION
..........................................................................................................23
Sub-phase 1 - Business Continuity Coordinator Tasks.......................................................................................23Sub-phase 1 - Crisis Management Team Leader Tasks.......................................................................................24Sub-phase 1 - Crisis Management Team Member Tasks.....................................................................................24Sub-phase 1 - CMT Assistant Tasks....................................................................................................................25Sub-phase 1 - Damage Assessment Team (DAT) Tasks.......................................................................................25
M
ANAGEMENT
ESPONSE
P
HASE
S
UB
-
PHASE
2 – P
ROBLEM
A
SSESSMENT
& E
SCALATION
.....................................................................................................27
Sub-phase 2 - Business Continuity Coordinator Tasks.............................................................................................................................................................................27 Sub-phase 2 – Crisis Management Team Leader Tasks.............................................................................................................................................................................27 Sub-phase 2 - Crisis Management Team Member Tasks.....................................................................................27 
©Sentryx 2007 All rights reserved
2
 
Sub-phase 2 - Damage Assessment Team Leader (DAT) Tasks..........................................................................28Sub-phase 2 - Human Resource Director Tasks..................................................................................................28Sub-phase 2 - CMT Assistant Tasks....................................................................................................................29
M
ANAGEMENT
ESPONSE
P
HASE
S
UB
-
PHASE
3 – D
ISASTER 
D
ECLARATION
.........................................................................................................................30
Sub-phase 3 - Crisis Management Team Member Tasks.....................................................................................30Sub-phase 3 - Business Continuity Coordinator Tasks.......................................................................................30Sub-phase 3 - Human Resource Director Tasks..................................................................................................30
M
ANAGEMENT
ESPONSE
P
HASE
S
UB
-
PHASE
4 – B
USINESS
A
REA
ESPONSE
P
HASE
............................................................................................................32
Sub-phase 4 - Business Continuity Coordinator Tasks.......................................................................................32Sub-phase 4 - Crisis Management Team Member Tasks.....................................................................................32Sub-phase 4 - Business Area Recovery Team Leader Tasks................................................................................32Sub-phase 4 - Recovery Team Tasks....................................................................................................................32
APPENDICES.............................................................................................................................................................34
SCMP 1 Damage Assessment Report Form.....................................................................................................34SCMP 2 – [Company XX] Disaster Declaration Statement Example................................................................35SCMP 3 – [Company XX] Disaster Severity and Recovery Levels....................................................................36 SCMP 4 – News Media Procedure......................................................................................................................38SCMP 5 Summary of Risk Assessment Information.........................................................................................39SCMP 6 Summary of Business Impact Analysis Information..........................................................................40SCMP 7 Summary of Business Continuity Strategy Information.....................................................................41
©Sentryx 2007 All rights reserved
3

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