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CTS 2013 Day 2 Final

CTS 2013 Day 2 Final

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Published by gregobr
Canadian Telecom Summit Daily, Tuesday, June 4th, 2013.
Canadian Telecom Summit Daily, Tuesday, June 4th, 2013.

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Published by: gregobr on Jun 04, 2013
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06/04/2013

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without a consumer’s consent.The Commission says cappingthese charges is the best way to ad-dress the problem o “bill shock”that consumers ace when theirmobile phone bill ends up beingsignicantly higher than theirnormal monthly bill.Consumers will also be able tocancel their contracts at any timeby notiying their service pro-vider, with the cancellation takingeect that same day. Customerswho cancel a contract beore the
SUMMIT DAILY
Tuesday June 4, 2013
 The Canadian Telecom Summit Daily News is produced for the delegates by
 www.cartt.ca
Wireless Code: Bill shock,3-year contracts, gone
G
 ATINEAU
 
TheCRTC’s new WirelessCode issued today al-lows Canadian consumers to can-cel their mobile contracts atertwo years even i they have signedon or a longer term, and alsoplaces caps on data overage androaming charges, among numer-ous other things.The code, which will apply to new wireless contracts begin-ning December 2, 2013, requireswireless service providers to capdata overage charges at $50 orinside Canada and internationalroaming charges at $100 within asingle monthly billing cycle. Ad-ditional charges cannot be addedend o the commitment periodcannot be charged any penalty other than an established, clear,early cancellation ee.For wireless contracts that in-clude a subsidized smartphone,the code states that the early cancellation ee must not exceedthe value o the device subsidy,and must be reduced by an equalamount each month or a maxi-mum o 24 months until thatamount alls to $0. Many carriersalready oer already oer cus-tomers some o the stipulationsset out in the new code, such ascaps on international data roam-ing and allow or phone unlock-ing.“We have been making a genu-ine eort over the past numbero years to listen to our custom-ers and respond with signicantimprovements. As a result, wealready do a lot o what is in thenew code,” said Ted Woodhead,Telus senior vice-president o ed-eral government and regulatory aairs. “Telus believes that many aspects o this new code will giveCanadians a strong and riendly set o protections.
DAY TWO
Tuesday June 4, 2013
DAY TWO
Schele of Evets
7 .m. – Registrtio  Brekfst8:30 – Opeig Remrks
– Hall C 
8:45 – Keote
 Joe Natale,
TELUS
9:30 – Keote
 Tony Ciciretto,
Cogeco Data Services
10:00 – Keote
 Jean-Pierre Blais,
CRTC 
10:30 – Coffee11-12:30 –
 Regulatory Blockbuster 
Edward Antecol, VP regulatory affairs and carrier services
Globalive
 / 
Wind Mobile
; Mirko Bibic, EVP, chief legal and regulatory officer,
Bell Canada
; Ken Engelhart, SVP regulatory and chief privacy officer,
Rogers Communications
; John Lawford, executive director and gen-eral counsel,
Public Interest Advocacy Centre
; Chris Peirce, chief cor-porate officer,
 MTS Allstream
. Moderator: Greg O’Brien, editor andpublisher,
Cartt.ca
.
TuESday JunE 4, 201312:30 – Lcheo Keote
Anthony Lacavera,
Wind Mobile
2:15 – Pler
- HALL C 
The Customers Speak Out 
Christopher Henry, former CIO,
Grant Thornton
; John Lawford, EDand general counsel,
PIAC 
; Howard Maker, commissioner and CEO,Commissioner for
Complaints for Telecommunications Services
;Barbara Motzney, chief consumer officer,
CRTC 
; Dean Smalley, VPand co-owner,
 A&B Courier 
. Moderator: Roberta Fox, chairman andchief innovation officer,
Fox Group
.
3:15 – Coffee3:45 – Pler
The Revolution of TV: Content Anywhere and Anyhow 
David Fuller, chief marketing officer,
Telus
; Michael Hennessy,president and CEO,
Canadian Media Production Association
; KenMorse, CTO, advanced technologies,
Cisco
; Wayne Purboo, CEO andco-founder,
QuickPlay Media
; David Purdy, SVP content,
RogersCommunications
. Moderator: Peter Miller, chair,
Interactive Ontario
.
The code does not impose anoutright ban on three-year con-tracts, which incumbent compa-nies deended beore the Com-mission at its hearing in February as a pro-consumer option. In-stead, the CRTC has taken whatSimon Lockie, chie regulatory ocer o Wind Mobile, calls a“sophisticated and subtle” ap-proach to the situation by notplacing any restrictions on theways in which both incumbentsand new entrants can attract ormotivate customers to join them.“You don’t want to ban thosekinds o things outright becausethey’re pro-consumer. What youwant to do is suggest that youcan’t use that as an articial re-tention tool beyond two years,”Lockie told Cartt.ca. “Thesethree-year contracts were usedby the incumbents as an anti-competitive retention tool and wethink that capping cancellationees at 24 months is a major posi-tive or competition.”Moving to two-year contractsmay sound like good news orconsumers, but carriers like Rog-ers and the CWTA maintain thatthe reality will instead lead tolower devices subsidies and con-sumers paying higher uprontpurchase prices or their smart-
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“We think that capping cancellation fees at 24months is a major positive for the competition.”
Simon Lockie, Wind Mobile 
continues on page 3 
Industry Minister to makeannouncement at 8:00 a.m.
ate Monday the mediawere provided with theollowing announcementrom the oce o Industry Minister Christian Paradis:“The Honourable ChristianParadis, Minister o Industry,will make an important an-nouncement regarding Cana-da’s wireless telecommunica-tions sector.”It will happen at 8 a.m. thismorning at the Minister’s Ot-tawa oce. Please go onlineand check out Cartt.ca then tosee just what it that announce-ment will be. Will it be a state-ment on spectrum transer? A700 MHz auction delay? We’llhave to wait and see. The Min-ister had been scheduled tospeak at the Canadian TelecomSummit tomorrow, but he hascancelled that appearance.
Are you missing out on what everyone’s talking about? These and hundres morestories like it can be found on Cartt.ca, the Canadian industry’s home page.

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