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facility
integrating people – process – place
 
VOLUME 2, NUMBER 2, 2008 JUNE–AUGUST
Official magazine of the Facility Management Association of Australia Ltd
Print Post Approved 340742 00155 $9.95 inc GST
Preiser on BuildingPerformance EvaluationFocus on Western Australia
• Not so quiet on this Western Front• FM in Icons: Perth’s Swan Brewery
 
ide
a
ction’08
Conference Report
Proudly supported byISS Facility Services
 
ISS FACILITY SERVICES:
 
A GLOBAL COMPANY WITH A LOCAL ETHOS
ISS Facility Services is one of the world’s largest facility servicescompanies. It has a global workforce of over 435,000 personnel in50 countries and annual revenue in excess of AU$15 billion.The rapid growth of the company over the past 20 years largelystems from its ability to draw upon its global experience to deliverhigh quality services in the many countries where it operates.More recently, its success has been driven by its ability to provideintegrated facility services that provides its clients with servicesolutions that are even more efficient through process and labouroptimisation.ISS Facility Services entered the Australian market in 2002 throughthe acquisition of Flick Pest Control, an Australian-renowned brandname. Since then, ISS has purchased a broad range of companiesand has extended its capacity to provide a full scope of FacilityServices. In Australia, ISS is a multi-service organisation employingover 22,000 people in the provision of facility management,maintenance, cleaning, security, non-clinical support services for thehealth industry, grounds maintenance and washroom services. It hasa customer base of more than 100,000 clients and annual revenueof more than AU$700 million.

 
ISS is one of a handful of companies globally that offers a widerange of service solutions that can be combined to meet allof a customer’s service and support functions into one singlesolution.
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ISS is the largest provider of cleaning services globally and inAustralia. For more than 70 years, ISS has continually raised thestandard for cleaning services throughout the world.
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ISS Security is the second largest provider of security servicesin Australia. Core Services for the Security division includegeneral security guarding, emergency response, consultingservices, operational risk management, development andimplementation of safety plans and a focus on service supply tothe Australian Aviation and Maritime Security Sector.
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ISS Facilities Management Services is a division which providesa management structure and operational solutions with amanagement team to cater for any facility service requirementa client might have.
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ISS Grounds and Maintenance Services is a growing divisionwithin the company and currently has 160 staff operating inNSW and Victoria.
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As part of Route Based Services, ISS Pest Control enjoysnational coverage and provides preventative and reactionaryservices for a large commercial and domestic base.
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ISS Washroom Services is one of only two national providers forthis service in Australia. With a business-to-business customerbase of 28,000, ISS is continually looking for a more advancedproduct range and now proudly introduces ISS Pure Water.
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