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Table Of Contents

1.1 Latar Belakang Masalah
1.2 Rumusan Masalah
1.3 Tujuan dan Manfaat Penelitian
1.4 Sistematika Penulisan
2.1 Pengertian Kinerja
2.2 Penilaian Kinerja
2.2.1 Penilaian Kinerja Tradisional
2.2.2 Penilaian Kinerja Organisasi Sektor Publik
2.3 Pengertian Rumah Sakit
2.3.1 Definisi Rumah Sakait
2.3.2 Penilaian Kinerja Rumah Sakit
2.4 Pengertian Balanced Scorecard
2.5 Karakteristik Balanced Scorecard
2.6 Pengukuran Kinerja Dengan Balanced Scorcared
2.6.1 Perspektif di Dalam Balanced Scorcared
Ukuran Utama Pada Perspektif Pelanggan
2.6.2 Keunggulan Balanced Scorecard
2.6.3 Cara Mengukur Balanced Scorecard
2.7 Kerangka Pemikiran
2.8 Penelitian Terdahulu
3.1 Ruang Lingkup Penelitian
3.2 Objek Penelitian
3.3 Variabel Penelitian dan Definisi Operasional
3.4 Jenis dan Sumber Data
3.5 Metode Pengumpulan Data
3.6 Pengujian Instrumen Penelitian
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Penerapan Metode Balanced Scorecard

Penerapan Metode Balanced Scorecard

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Published by Dinda Aira
Organisasi Nirlaba
Organisasi Nirlaba

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Published by: Dinda Aira on Jun 05, 2013
Copyright:Attribution Non-commercial

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08/17/2013

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