ORGANIZATION STUDY

All the students of MBA & MIB completing the second semester are to
take up a one month of ORGANIZATION STUDY in an organization of
their choice.

The objectives of the study are:

1. To familiarize the students with a business organization

2. To familiarize them with different departments in the
organization and their functioning
3. To enable the students to understand how the key business
process are carried out in organizations
4. Understand how information is used in organization for decision
making at various levels and
5. To relate theory with practice

The above are required so that they better understand the area wise
subjects taught in their Business Management Programme. This
should also prepare the students with enough understanding about
business organizations to enable them to locate problems to be solved
as ‘Final Year Project’ later in their course.

Points to be noted

Please keep in mind the fact that this is NOT intended to be a problem-
solving project, which has to be done in the final year. Please bear in
mind that processes and functions are your focus and not data from
various departments, which should only be used to help you
understand the organization.

SELECTION OF ORGANIZATION

Care to be taken when choosing the organization. Try and choose an

organization where you will be able to see

1. Operations & Systems

2. Accounts & Finance
3. Personnel & HR
4. Marketing Functions
And their interactions with each other

The organization chosen need not be very large, but should have all
the above functional areas for you to study. This study is focused on
principles and techniques in use and not on data and information i.e.
to gain firsthand knowledge about how an organization is being run.
HOW TO GO ABOUT THE WORK
1. Have an organization coordinator/guide in the organization.
Visit the organization and have a walk through and to identify
and acquaint themselves with the different departments.

2. Make the organization chart for the organization and

try to understand the functions of the managers/officers
and supervisors in the different departments. Record these
observations of yours and clarify with your supervisor to check
if the same is correct.

3. Identify the key functions of each department and try to

understand how it is carried out (the process) fore.g.: Materials
department having the purchase function. Process could be:
collect intends, check intends, find suppliers, get Quotes, decide
who to purchase from, prepare and issue purchase orders,
follow up till delivery is got.

4. Try and interact with personnel and customers (both external &
internal) users, to find if there are problems with the processes.
Make record of your findings.

5. Find how the following are done in the organization

i. New product development

ii. Marketing
 Promotion
 Sale
• locating customers
• Qualifying customers
• Contacting customer and making sale
• Order filling
• Payment Collection

iii. Operation / Manufacturing

 The operations/Manufacturing process
 Raw Materials and conversion
 Procurement
 Sores
 Production planning and control
 Quality control

iv. Accounting and Finance

 A/c systems adopted
 Source & application of funds
 Management of payables and receivables
 Costing system
 Pricing system
 Budgeting and budgetary control
  Financial analysis of a few previous years’ statements
of accounts

v. Personnel & HR
 Recruiting
 Induction
 Training – types & where used (process of training)
 Performance appraisal system
 IR Scenario
 Grievances & Grievance handling
 Discipline
 Separation

Study the extent of use of information technology in different

departments and also try and ascertain the possibility of its use
wherever the use is currently less. Do a SWOT analysis for the
organization.

EVALUATION

On return to SMS each students will be required to make a

presentation of the study and will also have to submit a
written report, which will be used for evaluation. Please also
make it a point to send a joining report (By organization Guide/Co-
coordinator) from the organization within a week of your reporting for
the study. Please mark your attendance daily with the organization
Guide. The school shall also contact the organization guide to receive
a confidential feedback report about each student at the end of the
project.
 School of Management Studies
Cochin University of Science and Technology
Kochi-22, Kerala, India

Evaluation Report

Name of student :
Name of the Organisation:

Period of study : From _______________to________________

To be filled by the guide at the Organisation

(Kindly tick in the appropriate box)
1 Regularity Very Regular Regular Not Regular
Seriousness and Very serious & Calls for
2 Serious
Dedication Dedicated Improvement
Mannerism and
3 Very Courteous Courteous Need to Improve
Courtesy
Ability to
4 Very able Able Yet to Develop
Understand
Willingness for hard Very much Not much willing
5 Willing
work willing shown
Working towards an Does work with Partially
6 Need to focus
objective complete focus focused
Very much
7 Coverage of topics Average Patchy
exhaustive
Interest in linkages Very much Shows some
8 Not interested
among function interested Interest
Capacity to see Very much Shows some
9 Not Interested
business as a whole Interested Interest
OVERALL PERFORMANCE
10
(Please put your Marks: out of 100)

Other Remarks :

Signature of the Supervisor :

Name :
Designation :

Organisation :
(Office Seal)

Please Note: Students are required to bring this form in a sealed envelope, duly filled
by the supervisor at the organization.