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Table Of Contents

Preface
The Four Levels in the 21st Century
The Challenge:Transferring Learning to Behavior
A STRATEGIC FOCUS
Strategy and Leadership
THE RIGHT KIND OF LEADERSHIP
AN EFFECTIVE CHANGE MANAGEMENT SYSTEM
Culture and Systems
AN EFFECTIVE MEASUREMENT SYSTEM
Success at Levels 1 and 2
LEVEL 1:REACTION
LEVEL 2:LEARNING
Support
Accountability
The Glue to Hold It All Together
SUPPORTIVE MANAGEMENT
Toyota Quality Financial Management
Manufacturing Organizations
Nextel Communications, Inc
Hewlett Packard
Ingersoll-Rand, Von Duprin Division
Nicco Internet Ventures Limited
Service Organizations
ABNAMRO Bank
Anthem Blue Cross and Blue Shield
Indiana Institute of Technology
Indiana Public Defender Council
First Indiana Bank
Index
About the Authors
P. 1
Transferring Learning to Behavior: Using the Four Levels to Improve Performance

Transferring Learning to Behavior: Using the Four Levels to Improve Performance

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Since its creation in 1959, Donald Kirkpatrick's four-level model for evaluating training programs - reaction, learning, behavior, and results - has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. However, trainers today are feeling increased pressure to prove whether instruction is worth its cost. And calculating and presenting results (Step 4) becomes tricky when, despite training, workers aren't fulfilling Step 3: applying what they've learned to their behavior. This book takes on this age-old challenge, first examining why learned concepts don't make it into practice, then offering solutions that will work in the real world. Coauthor James Kirkpatrick, a training practitioner, introduces five prerequisites that help an organization achieve ultimate training success. He includes practical examples (such as Toyota and Nextel) from his own work, plus 12 best-practice case studies.
Since its creation in 1959, Donald Kirkpatrick's four-level model for evaluating training programs - reaction, learning, behavior, and results - has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. However, trainers today are feeling increased pressure to prove whether instruction is worth its cost. And calculating and presenting results (Step 4) becomes tricky when, despite training, workers aren't fulfilling Step 3: applying what they've learned to their behavior. This book takes on this age-old challenge, first examining why learned concepts don't make it into practice, then offering solutions that will work in the real world. Coauthor James Kirkpatrick, a training practitioner, introduces five prerequisites that help an organization achieve ultimate training success. He includes practical examples (such as Toyota and Nextel) from his own work, plus 12 best-practice case studies.

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Publish date: Apr 1, 2005
Added to Scribd: Apr 28, 2009
Copyright:Traditional Copyright: All rights reservedISBN:9781576757970
List Price: $42.95

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9781576757970

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sunilrbajaj7372 reviewed this
Rated 3/5
I will give average rating books needs to be more clear with the original concept.
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