16968076.docAbstract
Current Web Support for Skills Training in MHS
By: Alex HardmanContentsAbstract..................................................................................................................................2Introduction ............................................................................................................................3Training Programmes .............................................................................................................3Usability - The Trainee Experience ........................................................................................7The Training Calendar ........................................................................................................7RSS/ Information Management..........................................................................................8User Booking Management ...............................................................................................9News/ Blog .......................................................................................................................12The Admin Toolset...............................................................................................................13Programme Management ................................................................................................13Course Catalogue Management......................................................................................14Course Instance Management.........................................................................................15Course Instance Archive Management............................................................................18Participant Search ............................................................................................................18Attendance Data ...............................................................................................................19Forthcoming Bookings Data .............................................................................................21Summary ..............................................................................................................................22
Abstract
This paper sets out the web development in place in MHS to support skills training. Itdetails how the websitewww.mhs.manchester.ac.uk/trainingteamwas developed in closeconsultation with the trainers and administrative support staff to deliver a system thatprovides a database of skills training and online booking functionality. The paper demonstrates that the success in amalgamating training resources available to the facultyis born out by the visitor and bookings data during the first 70 days of its existence.The paper then sets out
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How the system was designed to tightly mirror the working processes of both thetrainers and administrative support, in terms of
o
presenting courses and programmes,
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the communication and management of training events,
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and the production of valid event data.
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How data from the skills training database is organised so that courses can bepresented as programmes that reflect the range of training provided within the MHStraining team.
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How the system allows users/trainees to manage their relationship with trainingevents both in terms of the RSS enablement of training data and in the provision of an attendance history and the automated production records of attendance.
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How the systems allows line managers and supervisors to see the breadth of support on offer.
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How the system enables support staff to easily direct trainees to appropriate andtimely training information.
Alex HardmanPage 2 of 22
16968076.docTraining Programmes
Introduction
The MHS Training Team website amalgamates all the available resources from the trainingteam into coherent and focussed web presence. It combines a booking facility for trainingcourses, a facility to promote the various training programmes available from the team, thesuite of available online resources, a news facility and a booking facility for the Pathwaysconference. The site has been live since the 12
th
February 2009. In its first 70 days (up to22
nd
April 2009) the site:
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took 861 bookings for a total of 72 bookable training courses/workshops.
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Has had a total of 2669 visits of which 1174 were unique visitors
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Served a total of 25,742 pages with an average of around 10 pages per visit.
Training Programmes
The Faculty MHS Training Team delivers training to a broad range of audiences, from PGRstudents through to senior academics. For this reason training courses are organised intoprogrammes that aim to address specific skills requirements of each audience.Currently the team provide the following discreet programmes: Postgraduate Researchers,Research Staff, Research Team Leadership, New Academic Programme and AcademicStaff.Within each programme the team groups related training courses into categories. For example in the Postgraduate Researcher programme courses are currently grouped intothe categories of “First Year Training”, “Mid Programme Training” and “Final Year Training”.Each programme has its own set of categories that that are appropriate for thatprogramme.The Programme/ Category structure of training provision in the team was a requirement inthe design of the training course database. It was necessary to reflect the real worldorganisation and working practises of the team within the system to ensure that thetraining opportunities are presented/ marketed in a coherent way for each programmeaudience.The system allows the administrator to add, edit, and delete training programmes andassociated categories and to present bookable courses within these. The ‘TrainingProgramme’ section of the site affords the communication of the structure and availabilityof training for each programme.
Alex HardmanPage 3 of 22
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Web Support for Skills Training
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| Upload Date: | 04/28/2009 |
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