INPUT-PROCESS-OUTPUT (IPO) DIAGRAMSWhat is it?The IPO diagram is a visual representation of a process or activity. It listsinput variables and output characteristics.Why use it?It is useful in defining a process and recognising the input variables andresponses or outputs.When to use it?• Understand what inputs are needed to achieve each specific output. PROCESS FLOW DIAGRAMWhat is a Process?A process is anything that converts input, by doing work, into output.Our business is made up of many processes e.g.:• Recruitment process.• Order entry process.• Design process.• Forecasting process.• Manufacturing process.What is a Process Flow Diagram?A process flow diagram shows the various steps, in the right order that form anoverall process.Why use it?• To define, understand and locate non-value added steps in the process.• Identify opportunities for improvement and / or simplification of overallprocess.• Identify inadequacies or opportunities for improvement in individual processsteps.• Provide a framework for establishing internal customer/ supplier requirements.When to use it?At all times. It is necessary to understand how any job or process operates.