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Benchmarking Business Incubators Main Report Part 1

Benchmarking Business Incubators Main Report Part 1

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European CommissionEnterprise Directorate-General
Final Report
February 2002
 
Centre for 
 
Benchmarking of Business Incubators
-
Centre for 
Strategy & Evaluation Services
This study has been carried out by the Centre for Strategy & Evaluation Services(CSES) for the European Commission’s Enterprise DG. We would like to thank theCommission, in particular Mr Christer Hammarlund, for the support providedthroughout the project. We would also like to thank business incubator managers whowere nominated by Member States to provide advice and assistance, and our twospecial advisers, for their input. A list of the experts and advisers is provided inSection 1 of the report.The data and analysis presented in this report are the responsibility of CSES under acontract with the European Commission. Although the work has been conductedunder the guidance of Commission officials and the Member State experts, theEuropean Commission is not necessarily in agreement with the analysis presented andthe views expressed do not necessarily represent the official position of the EuropeanCommission. _____________________________________________________________________  _____________________________________________________________________ Centre for Strategy & EvaluationServices (CSES)P O Box 159SevenoaksKent TN14 5RJUnited KingdomTel/fax: +44 1959 525-122E-mail: jmalan@cses.co.uk European CommissionEnterprise Directorate General200 Rue de la LoiB-1049 BrusselsBelgiumTel: +32 2 295-0364Fax: +32 2 295 9784E-mail: Christer.Hammarlund@cec.eu.int
 
Benchmarking of Business Incubators
-
Centre for 
Strategy & Evaluation Services
SECTIONPAGE
EXECUTIVE SUMMARY
i
PART ONE - BENCHMARKING FRAMEWORK 
1.INTRODUCTION1
1.1
 
Overview1.2
 
Structure of the Report12
2.BACKGROUND AND POLICY CONTEXT3
2.1
 
Role of Business Incubators2.2
 
Incubator Definitions and Typology2.3
 
Geographical Scope and Scale of Incubator Activities2.4
 
European Policy Context2.5
 
Review of Previous Research on Incubators35101718
3.BENCHMARKING FRAMEWORK25
3.1
 
Overall Approach3.2
 
Business Incubator Model (Step 1)3.3
 
Best Practice Issues (Step 2)3.4
 
Performance Drivers (Step 3)3.5
 
Business Incubator Data (Step 4)2525272931
PART TWO – BENCHMARKING & BEST PRACTICE ANALYSIS
4.SETTING UP AND OPERATING BUSINESS INCUBATORS34
4.1
 
Business Incubator Stakeholders4.2
 
Location and Premises4.3
 
Incubator Role and Objectives4.4
 
Business Incubator Clients4.5
 
Financing of Start Up and Operating Costs3435373941
5.KEY BUSINESS INCUBATOR FUNCTIONS49
5.1
 
Incubator Space5.2
 
Business Support Services5.3
 
Promotion and Defining Target Markets5.4
 
Admission Criteria, Client Management and Exit Rules5.5
 
Personnel and Business Incubator Management4950575863

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