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Table Of Contents

INTRODUCTION
CHAPTER 1: PROTECTING TOURISM
Profile of Tourism Worldwide
Profile of the Asia-Pacific Region
The Importance of Tourism
Tourism Industry Contribution to World and APEC Economies
Figure 3: Comparison of Receipts and Arrivals
Recent Tourism Performance Worldwide
Figure 4: World Inbound Tourism 1995-2005
Figure 5: International Tourism Arrivals to Phuket
Figure 6: International Tourist Arrivals by Country of Destination 2003
Figure 7: Tourist Arrivals and Receipts in Asia and the Pacific
Chapter Summary
References
CHAPTER 2: RISK MANAGEMENT FOR TOURISM CRISES AND DISASTERS
Aim of this Chapter
Introduction
Disasters and Tourism
Crisis Management
The Role of the Tourism Industry in Risk Management
Hazards (Sources of Risk)
The Nature of Disasters
The Toll from Disasters in 2005
The Risk Management Standard
Adapting the Risk Management Standard to Disaster/Emergency Risk Management
The Role of the Tourism Industry in Risk Management and Disaster Risk Management
The Tourism Risk Management Process
Figure 8: Risk Management Process
1. COMMUNICATE AND CONSULT
2. MONITOR AND REVIEW
STEP 1 – Establish the Context
STEP 2 – Identify Risks
STEP 3 – Analyse Risks
STEP 4 – Evaluate Risks
STEP 5 – Treat Risks
Residual risk
Chapter Summary
CHAPTER 3: NATIONAL RESPONSIBILITIES FOR RISK AND DISASTER MANAGEMENT
Risk Management at the National Level
Coordination and Partnerships – A National Tourism Council
Business Continuity Planning Guide for a Human Influenza Pandemic
Counter-Terrorism and Consequence Management
Figure 9: Example threat level: US Department of Homeland Security
Preventing Organized Crime
Tourism Risk Management in the Pacific Region
Disasters in Asia and the Pacific
National Disaster Management Arrangements in Asia and the Pacific
The Asian Disaster Preparedness Centre
Tourism Disaster Response Network
CHAPTER 4: CRISIS MANAGEMENT FOR TOURISM OPERATORS AND DESTINATIONS
The Four Crisis Management Strategies
1. Prevention/Mitigation
Occupational Health and Safety
2. Preparedness
The Planning Committee
Tourism Crisis Management Planning
Criteria for Crisis Control Personnel
Training of Staff
Testing Plans and Personnel – Crisis Management Exercises (Mock Crises)
Exercise Options
The Tourism Crisis Planning Process
3. Response
The Tourism Crisis Management Centre
Crisis Information Management
Tourism Business Continuity
4. Recovery
Recovery Processes
Debriefing Processes
Aide-Memoir for Crisis Debriefing
Checklist for Prevention
Checklist for Preparedness
Checklist for Response
Checklist for Recovery
CHAPTER 5: MEDIA AND COMMUNICATION
Aim of This Chapter
Patterns of Media Reporting
Managing the Media
Guidelines for the Visitor Industry
I. Before a Crisis: Preparing for the Worst
II. Minimizing Damage
III. Recovering Visitor Confidence
APPENDIX A: GLOSSARY OF TERMS
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Sustainable tourismnt

Sustainable tourismnt

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Published by Dawud Sunny James
Sustainable tourism is a kind of approach to tourism meant to make the development of tourism ecologically supportable in the long term
Sustainable tourism is a kind of approach to tourism meant to make the development of tourism ecologically supportable in the long term

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Published by: Dawud Sunny James on Jun 22, 2013
Copyright:Attribution Non-commercial

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