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Table Of Contents

The core values of construction professionals
1.2 THE CLIENT’S NEED FOR PROFESSIONAL VALUES
1.3 KNOWLEDGE AND VALUES
1.4 VALUES IN THE LABOUR PROCESS
1.5 RECENT EMPIRICAL RESEARCH
1.6IMPLICATIONS FOR THE MANAGEMENT OF PROFESSIONAL PRACTICES
1.7 REFERENCES AND FURTHER READING
2.3THE IMPACT OF IT IN THE PROPERTY PROFESSION: AN OVERVIEW
2.4 EMPIRICAL RESEARCH: METHODOLOGY
2.5 A PRESCRIPTION FOR SUCCESS
2.6IMPLICATIONS OF THE RESEARCH FOR THE PROPERTY PROFESSION
2.7 REFERENCES AND FURTHER READING
The technical professional as a management consultant
3.2 THE CHANGING ENVIRONMENT
3.3 A VIEW OF THE FUTURE
3.4THE TRADITIONAL FOCUS OF THE CHARTERED SURVEYOR
3.5THE CHALLENGE OF NEW OPPORTUNITIES FOR SURVEYORS
3.7 REFERENCES AND FURTHER READING
4.2 THE TRADITIONAL PROFESSIONAL FIRM
4.3 THE RECESSION
4.4 THE FLEXIBLE PROFESSIONAL FIRM
4.6 REFERENCES AND FURTHER READING
Developing creativity as a core skill
5.2 CREATIVITY
5.4 A CREATIVE CYCLE
5.6 CREATIVE SKILLS
5.7DEVELOPMENT OF CREATIVITY IN THE PROFESSIONAL PRACTICE
5.8 REFERENCES AND FURTHER READING
6.1 INTRODUCTION TO HUMAN RESOURCE MANAGEMENT
6.6 THE NEED FOR EDUCATION AND TRAINING
6.8 REFERENCES AND FURTHER READING
Investing in people
7.1 PRACTICE MANAGEMENT SYSTEMS
7.2 ‘INVESTORS IN PEOPLE’: THE PRINCIPLES
7.3 THE KEY STAGES TO RECOGNITION
7.4 PRACTICAL ILLUSTRATION
Managing teamwork and leading professional people
8.3 EFFECTIVE TEAM CHARACTERISTICS
8.5 CONCLUSION
8.6 REFERENCES AND FURTHER READING
Leadership styles in professional firms
9.2 THE TRADITIONAL PROFESSIONAL PRACTICE
9.3LEADERSHIP THEORIES RELATED TO THE TRADITIONAL PRACTICE
9.7 REFERENCES AND FURTHER READING
INTRODUCTION
10.1 INTRODUCTION
10.2 COMPETITIVE ADVANTAGE
10.3 FAILURE STRATEGIES
10.4 SUSTAINABLE COMPETITIVE ADVANTAGE
10.5 PROJECT PARTNERING
10.7 PRE-QUALIFICATION PROCEDURES
10.9 REFERENCES AND FURTHER READING
Marketing analysis and methods for professional firms
11.1 INTRODUCTION
11.2 MARKETING
11.3 THE MARKETING CONCEPT
11.4 THE MARKETING FUNCTION
11.5 THREE KEY MARKETING PRINCIPLES
11.6 KEY ANALYSES FOR DEVELOPING A MARKETING STRATEGY
11.7 MARKETING MIX DECISIONS
11.8 CONCLUSIONS
11.9 REFERENCES AND FURTHER READING
Market analysis; the service/ market matrix
12.1 INTRODUCTION
12.3 DEVELOPING A STRATEGIC APPROACH
12.4 THE ATTRACTIVENESS OF THE VALUATION MARKET
12.5COMPETITIVE POSITION OF PROVIDERS OF VALUATION SERVICES
12.7 REFERENCES AND FURTHER READING
13.1 INTRODUCTION
13.2 THE RESEARCH APPROACH
13.3 MAIN ISSUES FROM THE RESEARCH
13.4 CONCLUSIONS
13.5 REFERENCES AND FURTHER READING
Marketing methods; client referrals
14.1 INTRODUCTION
14.2 THE APPOINTMENT PROCESS
14.3 HOW IMPORTANT IS RECOMMENDATION AND REFERRAL?
14.4 RESEARCH PROJECT
14.5 REFERENCES AND FURTHER READING
Marketing methods; relationship marketing
15.1 INTRODUCTION
15.2 NATURE OF RELATIONSHIP MARKETING
15.3 CONCLUSIONS
15.4 REFERENCES AND FURTHER READING
The development of ethical standards
16.1 INTRODUCTION
16.2 WHAT IS A PROFESSION?
16.3 WHAT MAKES A PROFESSIONAL?
16.4 CODES FOR PROFESSIONAL CONDUCT
16.5 COMPETENCE, INCOMPETENCE AND NEGLIGENCE
16.6 MORALITY, ETHICS AND BUSINESS
16.7 INTEGRITY, DISCRETION AND RESPONSIBILITY
16.8 VESTED INTEREST AND IMPARTIALITY
16.9 REFERENCES AND FURTHER READING
Are ethical standards good for business?
17.1 INTRODUCTION
17.2 BUSINESS AND PROFESSIONS
17.5 PROFESSIONAL ETHICS AND CORPORATE CLIENTS
17.6 CONCLUSION: GOOD FOR BUSINESS?
17.7 REFERENCES AND FURTHER READING
18.1 INTRODUCTION
18.2 PART 1: A FORMAL PROCESS
18.3 PART 2: ETHICAL BEHAVIOUR IN PRACTICE
18.5 CONCLUSIONS
18.6 REFERENCES AND FURTHER READING
APPENDIX 18A
Case Study 2: the perceptions of ethics in practice
19.1 INTRODUCTION
19.2 METHODOLOGY
19.3 THE INSTITUTIONAL POSITION
19.4 THE LEGAL POSITION
19.5 RESEARCH PROCESSES
19.6 SELECTION OF RESPONDENTS
19.7ANALYSIS OF RESPONSES TO THE QUESTIONNAIRE SURVEY
19.8 CONCLUSION
20.1 INTRODUCTION
20.2THE MERITS OF FORMALIZED QUALITY MANAGEMENT SYSTEMS
20.4 CONCLUSIONS
20.5 REFERENCES AND FURTHER READING
21.1 INTRODUCTION
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[B. Greenhalgh] Practice Management for Land, Cons (1)

[B. Greenhalgh] Practice Management for Land, Cons (1)

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Published by: jamzee123 on Jun 22, 2013
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