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Sultan Qaboos UniversityCollege of EducationILT Department
Comparative and non-ComparativeStudies
Done by:Khadeeja Al-Shidhani 61344Amal Al-Balushi 66755
 
Comparative Analysis of Learner Satisfaction and Learning Outcomes in Onlineand Face-to-Face Learning Environments
Scottd. Johnson, Steven R. Aragon, Najmuddin Shaik, & Nilda Palma-RivasUniversity of Illinois at Urbana-Champaign
Research Type:
Perception and performance study.
Research Purpose:
The purpose of this study was to compare an online course with an equivalentcourse taught in a traditional face-to-face format. Comparisons included student ratingsof instructor and course quality; assessment of course interaction, structure, and support;and learning outcomes such as course projects, grades, and student self-assessment of their ability to perform various ISD tasks.
Research Questions:
1.What differences exist in satisfaction with the learning experience of students enrolled in online versus face-to-face learning environments?2.What differences exist in student perceptions of student/instructor interaction, course structure, and course support between students enrolledin online versus face-to-face learning environments?3.What differences exist in the learning outcomes (i.e., perceived contentknowledge, quality of course projects, and final course grades) of studentsenrolled in online versus face-to-face learning environments?
Subject:
The subject of this study includes 38 students enrolled in an instructional designcourse. 19 students were taught face-to-face while the other 19 students were taughtonline.
Instruments:
•
The university’s
 Instructor and Course Evaluation System
(ICES) wasused to obtain general student perceptions of the quality of their learningexperience.
 
•
The
Course Interaction, Structure, and Support 
(CISS) instrument whichis a hybrid instrument from:
o
The Distance and Open Learning Scale (DOLES) instrumentwhich used to assess student perceptions of their learningexperience.
o
The Dimensions of Distance Education (DDE) instrument which provides a further assessment of the learning environment.
Advantages:
•
More than one instrument was used to collect data.
Disadvantages:
•
Only tools for quantitative analysis were used without using of any type of qualitative analysis tools.
Results:
1.
Student Satisfaction:
On the student satisfaction indicators, instructor quality and course quality, both groups provided positive ratings, althoughthe face-to-face group displayed more positive views than the onlinegroup.2.
Perceptions of course interaction, structure and support:
Overall, bothgroups of students had positive perceptions, with the face-to-face studentshaving significantly more positive views for interaction and support.3.
Learning Outcomes (Course grades):
CourseFormatnCourse Grade
A%B%C%I%Face-to-Face
191368%211%211%211%
Online
191368%16%211%316%
Total
382668%38%411%513%
References:
•
http://www.editlib.org/index.cfm?fuseaction=Reader.ViewFullText&paper  _id=8371 
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