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Access Living,
et al 
vs. Chicago Transit Authority
No. 00 C 0770U.S. District CourtNorthern District of IllinoisEastern Division
Settlement Agreement
QUARTERLY REPORTOFINDEPENDENT MONITORReport 91
st
Quarter (January - March) 2004Shelley A. SandowIndependent Monitor 
 
April 30, 2004
Report 9 Quarterly Report1
ST
Quarter 2004 Access Living,
et al 
vs. CTA Settlement Agreement
 2
 
Quarterly ReportAccess Living,
et al 
vs. CTA Settlement AgreementReport 9 – 1
ST
Quarter 2004INDEXItemReport
 
PageIntroduction
5
Findings
1. Bus Audio-Visual Displays82. Rail Audio-Visual Displays93. Elevator Rehabs9
Table A – Phase 1 & 2 Elevator Rehabilitation
11
Schedule
4. Activators on Hydraulic Elevators12
Lists of Elevators with Activators Installed 
13 & 155. Elevator Repair Service Hours156. Scrolling Marquees177. Customer Assistant Schedules178. Gap Filler17
Table B – CA Station Gap Filler Audit 
199. Customer Service Controllers20
Table C – Rail: Assisted Ridership Report 
2110.Alternate Transportation2211.Station Telephones25
List of Rail Stations with Public Telephones
25
and Public TTYsList of Accessible Rail Stations without 
26
Public TTYs
Report 9 Quarterly Report1
ST
Quarter 2004 Access Living,
et al 
vs. CTA Settlement Agreement
 3
of 00

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