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Access Living,
et al 
vs. Chicago Transit Authority
No. 00 C 0770U.S. District CourtNorthern District of IllinoisEastern Division
Settlement Agreement
QUARTERLY REPORTOFINDEPENDENT MONITORReport 102nd
t
Quarter (April - June) 2004Shelley A. SandowIndependent Monitor 
 
July 31, 2004
Report 10 Quarterly Report2
nd
Quarter 2004 Access Living,
et al 
vs. CTA Settlement Agreement
 2
 
Quarterly ReportAccess Living,
et al 
vs. CTA Settlement AgreementReport 10 – 2nd Quarter 2004INDEXItemReport
 
PageIntroduction
5
Findings
1. Bus Audio-Visual Displays82. Rail Audio-Visual Displays93. Elevator Rehabs9
Table A – Phase 1 & 2 Elevator Rehabilitation
11
Schedule
4. Activators on Hydraulic Elevators12
Lists of Elevators with Activators Installed 
13 - 145. Elevator Repair Service Hours156. Scrolling Marquees167. Customer Assistant Schedules178. Gap Filler17
Table B – CA Station Gap Filler Audit 
189. Customer Service Controllers19
Table C – Rail: Assisted Ridership Report 
2010.Alternate Transportation2211.Station Telephones24
List of Rail Stations with Public Telephones
24
and Public TTYsList of Accessible Rail Stations without 
26
Public TTYs
Report 10 Quarterly Report2
nd
Quarter 2004 Access Living,
et al 
vs. CTA Settlement Agreement
 3
of 00

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