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Table Of Contents

The Foundations of Supply Chain Management
The Rise of Supply Chain Management
Historical Beginnings
Stages of SCM Development
Defning Supply Chain Management
Defning Logistics Management
Redefning Supply Chain Management
A New SCM Defnition
Redefning Supply Chain Components
Channel Confguration
Supply Chain Competencies
Customer Management
Supplier Management
Channel Alignment
Supply Chain Collaboration
Operations Excellence
Integrative Technologies
The Impact of SCM
Summary and Transition
Supply Chain Technology Foundations: Exploring the Basics
The Importance of Information Technology
Basics of Information Technology
Using Technology to Automate Knowledge
Using Technology to Create Knowledge
Using Technology to Integrate and Network Knowledge
Defning Integrative Information Technology
Enterprise Information Technology Basics
Enterprise Technology Architecture
Enterprise Business Architecture
Inter-Enterprise Business Architecture
New Technologies
New Generation of Technology Enablers
Software-as-a-Service (SaaS)
Wireless Technology
Global Trade Management Solutions
Business Information System Basics
The Five Basic Functions of Information Systems
Principles of System Management
Enterprise Business Systems Foundations
Evolution of Enterprise Business Systems (EBS)
EBS System Components
Core Functional Areas of Operation
Secondary Functional Areas of Operation
EBS Networking and Integration Frameworks
Standard EBS Systems
Enterprise Resource Planning (ERP)
EBS Architecture for SCM
EBS Benefts and Risks
EBS Choices
Advent of Internet Business Technologies
Defning Internet Business
Evolution of Internet Business
e-Commerce Storefront
e-Business Marketplaces
e-Collaboration Marketplaces
Today’s e-Business Marketplaces—Summary
Impact of e-Business on the Supply Chain
Customer Service–Driven Elements
Supply Chain Operations–Driven Elements
The Lean Supply Chain
Anatomy of Lean Principles
Defning Lean SCM
Six Components of Lean Supply Chains
Lean Improvement Tools
Process Standardization
Lean SCM Technologies
Understanding Supply Chain Risk
Advent of the Adaptive Supply Chain
Components of Adaptive Supply Chain Management
Advantages of Adaptive Supply Chain Management
Demand-Driven Supply Networks
Defning Demand-Driven Supply Networks
Competencies of a DDSN
Demand/Supply Visibility
Adaptive Channel Management
Lean Optimization
Fulfllment/Replenishment Flexibility
Advantages of Demand-Driven Supply Networks
Understanding Today’s Customer Dynamics
Creating the Customer-Centric Organization
Applying Technology to CRM
CRM and Internet Sales
Sales Force Automation (SFA)
e-CRM Marketing
Customer Service Management (CSM)
CRM and the Supply Chain
Partner Relationship Management (PRM)
Electronic Bill Presentment and Payment (EBPP)
CRM Analytics
Implementing CRM
New Concepts in Customer Management Technologies
Emergence of Customer Experience Management
Merging CRM and CEM
Redefning CRM Technologies to Embrace CEM
The Advent of Social Networking
Defning the Content of Social Networking Technologies
Manufacturing in the Age of the Global Enterprise
Demand-Driven Manufacturing
Challenges to the Manufacturing Infrastructure
Outsourcing and Supplier Partnerships
Changing Performance Targets
The Future of Manufacturing
Impact of Technology on Manufacturing
Short History of Manufacturing Planning and Control Systems
Geography of Today’s Manufacturing Systems
Manufacturing Planning
Production and Process Management
Product Design and Engineering
Plant Maintenance and Quality Management
Product Life Cycle Management (PLM)
Impact of Internet Networking Technologies
Collaborative Product Commerce
Defning CPC
Linking Supply Chain Design Capabilities
Detailing the Contents of CPC
Managing Manufacturing Planning Functions
Advanced Production and Scheduling Systems
Accurate Data
Planning Timeframe
Planning Model
Schedule Management
Supply Chain Optimization Tools
Collaborative Planning, Forecasting, and Replenishment (CPFR)
Defning Purchasing and Supplier Relationship Management (SRM)
Defning the Purchasing Function
Defning SRM
Components of SRM
Strategic Sourcing and Supply Chain Management
Applying Technology to the Management of SRM
SRM-Driven Infrastructures and Operations
The Internet-Driven SRM Environment
e-SRM Structural Overview
EBS Backbone Functions
e-SRM Services Functions
e-SRM Processing
e-SRM Technology Services
Anatomy of the e-SRM Marketplace Exchange Environment
Emergence of Today’s B2B Marketplace
Rise of Collaborative Commerce
Development of Networked Exchanges
Defning the Trading Exchange
Performance Measurement
Defning Logistics Resource Management (LRM)
Logistics Performance Management
Fulfllment Planning and Execution
Applying Internet Technologies to LRM
Internet-Enabled LRM Technologies
Enterprise Performance Measurement
Warehouse Management
Transportation Management
Understanding the Third Party Logistics Network
Role of the 3PL
Internet-Driven LSPs
Today’s LSP Marketplace Challenges
Choosing and Implementing an LSP Solution
LSP Business Models
Steps in LRM Strategy Development
Changing Views of Enterprise Strategy
The Primacy of Value Chains
Barriers to Internet-Driven SCM Technologies
Preliminary Steps in SCM Technology Deployment Strategy
Opening Issues in SCM Technology Strategy Development
Preliminary Steps
Developing the SCM Technology Strategy
Constructing the Business Value Proposition
Defning the Value Portfolio
Structuring the Scope of Collaboration
Ensuring Effective Resource Management
Pursuing Growth Management
Focus on Supply Chain Costs
Focus on Supply Chain Value
Design an Effective Performance Measurements Program
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Published by Nisar Umrao

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Published by: Nisar Umrao on Jun 25, 2013
Copyright:Attribution Non-commercial


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