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Questionnaire 1

Questionnaire 1

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Published by sumbal
its a questionnaire tool used in research on PTCL management and communication
its a questionnaire tool used in research on PTCL management and communication

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Published by: sumbal on May 06, 2009
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05/11/2014

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The Unanimous world of BluesPage 15/6/2009
PTCL (Pakistan Telecommunication Private Limited)
Customer Care center The Mall, Sadar Rawalpindi Cannt.QuestionnaireAbout the Organization:
Q1. What is the Mission of your organization?Q2. What is the vision of your organization?Q3. What is the structure of your organization is it hierarchal or peer to peer (360)?Q4. Is your organization profit or non-profit, how do u use your profits?Q5. Is your organization learning or traditional?Q6. Is your organization is skill focused or job focused?Q7. Is your organization is innovative, like it promotes new ideas or not?Q8. What type of Economy are you having within the organization?Q9. To what extent do you think that you have achieved your goals?Q10.What is the organization’s main product and services
Strategic Management:-
Q1.How you make strategies, which make them, how do you implement them?Q2.What were your strategies in the past?Q3. Did your strategies worked to above the average in the past?Q4. If your strategies did not work in the past, then are you thinking to change them?Q5.If you are satisfied with results driven from the implication of the strategies, and thenare you willing to make any changes in it or would you go with same?
Culture:-
Q1. What is your slogan?Q2. What is the speciallity of the green and white color in your logo?Q3. As a Manager, how you are controlling your organization?Q4. How you promote knowledge as a disseminator?Q5. Do you believe in team work or individual work?Q6.Is your organizational structure hierarchal or lateral?Q7.Do you believe in outcomes, no matter how they do the work, are you onlyconcerning with the outcomes?Q8. Are your employees co-operative or competitive (in terms of aggressiveness)?Q9.Is there any culture of time management?Q10. Are you having the culture of expression, and your employees are free to explaintheir views?Q11. Are you customer responsive organization?Q12. What do you do to evaluate the satisfaction of your employees regarding thefacilities and legislations?Q13. You have raised a slogan, “PTCL making it possible”, what do u mean by that, Areyou really making it possible?Q14. In your slogan “Feel the Difference”, you say that you are different from others, sohow are you different from others?Q15. Should ethics be paid a restrict full attention or not?
Environment:-
Q1.Do you have any political laws and legislations like labour laws and facilities to your employees?Q2.What kind of economy you are having?Q3.What is your considerations (specific things that you are following)?Q4.Are you emerging and are enthusiastic towards technology, are you adopting the newtechnologies?

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