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K.P. SINGHBhupendra pratap singhPriyanka MandhyanAjeet kumar raiNamrata AndrewsAmit kumar singh 
 
HiPath ProCenter CRM Ready Integrationfor Microsoft Dynamics CRM
Certified Integration
 
 Management
What is CRM?
A holistic process of identifying, attracting,differentiating, and retaining customers
It’s more than simply listening to customers orproviding better products and customer service
It’s integrating a firm’s entire supply chain to createcustomer value at every step
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