It will be much easier for people who are working or who are considering a jobto see clearly how much financial support they will receive and to understandthe advantages of work.Universal Credit will significantly improve the take-up of unclaimedentitlements, because all elements of support are applied for through a singleprocess. It will be easier for people to understand the level of benefit to whichthey are entitled. About claiming, Universal Credit provides a real opportunity to tackle digitalexclusion. Research suggests that 92 per cent of advertised vacancies requireapplicants to have basic IT skills, and therefore those without such skills areconsiderably limited in their employment prospects. Furthermore, we want togive claimants greater control over managing their account. To achieve this,the main route to access Universal Credit is through digital channels. This willfree up more adviser time to deliver valuable face-to-face support for thosewho need it and help to get people into work.This does not, however, mean that the Government are removing other channels for claiming benefits. As noted in Government’s statement onassisted digital services in December 2012, people continue to be supportedin interacting with the Government even if they are unable to access servicesonline. We offer claimants the option to claim via telephone or in person,which includes the provision of assisted or one-to-one support.We are installing Internet Access Devices (IADs) in our Jobcentres to helpsupport those who do not have home access to the internet. At present, 706sites have had IADs installed. In total this will provide 2167 new IADs for our customers. Jobcentre staff are available to provide claimants with anyassistance required in using these devices. We are also exploring the idea of providing WiFi access in Jobcentres, as well as having tablets and laptopsavailable for claimant use.Our target is that 50 per cent of claims that can be online will be made online,in October 2013 when Universal Credit is launched nationally. In addition tothat, we initially envisage around 45 per cent of claims to be made viatelephone, and 5 per cent face-to-face, with a home visit where necessary.The Government believes this target is achievable as a survey of existingbenefits and tax credit recipients found that 78 per cent already use theinternet and, of these, 41 per cent carry out online banking, a transactionconsidered similar to claiming Universal Credit. Indeed, our latest figures showthat more than 51 per cent of Jobseeker's Allowance (JSA) claims received bythe Department are now made online. We expect the proportion of onlineclaims to build up as people are supported to use the new system and as wegradually build up the functions and applications that people can accessonline.