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IT Systems Network Engineer MS Certified CV

IT Systems Network Engineer MS Certified CV

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Published by Mike Kelley

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Published by: Mike Kelley on May 13, 2009
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06/29/2013

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 _______________________________________________________________________ 
 CV 
Iva Gooden
Address Line 1Address Line 2Address Line 3PostcodeTelephone: (1234) 5678910. Mobile: 12345 67890. Email:Ivagooden@email.com
 
I.T. S
YSTEMS
N
ETWORK 
E
NGINEER 
/ C
USTOMER 
S
UPPORT
1
ST
3
RD
L
INE
Possessing a broad range of developed skills gained through establishing full IT projects, networks andinfrastructures, website design and development from initial conception to completion, including customerliaison, design, testing and successful implementation within budget, scope, timescales and process limitationsin a customer focused, multi-site business environment. Extensive LAN/ WAN/ Hardware/ Software experience.Pro-active approach to working cross-functionally, maintaining the delivery of I.T. services and technologyprojects. Up-to-date on I.T. developments.
 ________________________________________________________________________ 
A
DVANCED
S
KILLS
 
AND
NOWLEDGE
A
REAS
Technical support / customer care Network administration Trouble shootingWindows 95/98/NT/2000/XP WANS / LANs Problem solvingHardware installation MS Office suite Security (inc. antivirus)Software installation TPM project management Process
development
Various applications / systems
Real time systems
PresentationsActive directory management Research and investigations Disaster recovery
E
DUCATION
& P
ROFESSIONAL
D
EVELOPMENT
MCSE
(NT4)MS Certified Systems Engineer (accelerated learning programme)
1999
IBM AS400
trained for new users.
LLB (Hons)
(2:2)Law Degree
1991 - 94
Other courses
: Microsoft Windows Server 2003 (planning, implementation and maintenance), ActiveDirectory Infrastructure, Windows XP Workstation, Windows 200 Server and Workstation Administration .
P
ROFESSIONAL
E
XPERIENCE
 
AND
A
CHIEVEMENTS
N
ETWORK 
S
UPPORT
T
ECHNICIAN
 
Mar 02 – Present
University of -------------- Desktop and Network Support Technician
The Organisation comprises a number of different operating systems including Windows 2000 Servers, Nt4 ServersNovell Netware Servers. I determine the exact nature of problems (1
st
to 3
rd
line support) Providing for both enduser and server support to over 1500 users based in five locations. Producing expedient error corrections andsolutions. Worked on projects in a variety of support and development roles.Accomplished in setting / meeting deadlines, planning and developing methods for computerising a range of business tasks.Providing support of IT hardware, software and infrastructure.Troubleshooting, administration and support of Windows 2000 server and MS Exchange on Dell hardware atall levels.First, second and third line support ( software, hardware and networks).Optimum trouble-shooting and problem solving abilities developed.Managing the email system (Exchange 5.5) and ensuring the appropriate level of anti virus protection.
Research / Investigative work:
Project Team Member responsible for implementing a Windows 2003 Active Directory Structure
.
Assisted in the building of a Windows 2000 Domain with RAID 5 Servers.Secure remote access network connection using PC Anywhere
 _______________________________________________________________________ 

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