I am a career minded, highly personable individual with strong determination to succeed. Ibenefit from excellent administration skills and have experience in dealing with clients and highvolume workloads whilst maintaining high standards and producing results. I am now looking toembark on a more challenging appointment and building a career within the Property sector.
Office Administration Customer Service Skills
Reliable and Conscientious OrganizedStrong Team Player Pro-activeTraining others / inductions Willingness to learnProblem solver ReceptionAble to adhere to deadlines Highly motivated to achieve
Sales & lettings Department, Edward Terrace Property ServicesEdward Terence is a ground breaking company recognised by the achievement of many awards and QualityAssurance Standards including ISO 9002 accreditation.Supporting and administering a number of areas: residential market, commercial properties, valuationsestate management, sales of agricultural land and property lettings.Helped turn around this department by implementing best admin practices and demonstrated good officemanagement skills.Established new, efficient administrative procedures. Developed, implemented and monitored a range of administration procedures and standards.Helped deliver new training solutions that met the needs of the business and the people.Dealt with all elements of support administration team, recruitment and interview, training.
Attended viewing’s of flats, houses, and all other properties on a daily basis.
Ordered office supplies, communicated with clients by phone, email and in person.Experience gained within all aspects of the agency, such as residential markets, commercial properties,valuations estate management and sales of agricultural land and property.Trusted key holder and banker of branch takings.
As Staff Trainer/Developer:
(experience gained in all aspects of HR / personnel work).
Evaluated training programmes for staff such as customer service and salesmanship.Delivered new training solutions that met the needs of the business and the people.Follow-up research concluded improved budgets, increased profits and improved morale.