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Zimbra
™
Collaboration SuiteAdministrator’s Guide
Release 5.0
Open Source Edition
Rev 9 May 2009
 
Legal Notices
Copyright 2005-2009. Yahoo! Inc. All rights reserved. Zimbra™ is a trademark of Yahoo!.No part of this document may be reproduced, in whole or in part, without the express written permissionof Yahoo!.
Trademark and Licensing
MySQL is a registered trademark of MySQL AB in the United States, the European Union and othercountries.OpenLDAP is a registered trademark of the OpenLDAP Foundation.Postfix is copyright © 1999 International Business Machines Corporation and others and it was createdby Wietse Venema <wietse@porcupiine.org>.SpamAssassin is a trademark of Deersoft, Inc.This product includes software developed by the Apache Software Foundation (http://www.apache.org/).All other marks are the property of their respective owners.
Building Better Products within the Open Source Community
Zimbra Collaboration Suite leverages many great technologies from the open source community:MySQL, OpenLDAP, Postfix, SpamAssassin, and Apache. Zimbra believes that great products comefrom contributing to and leveraging open source technologies. We are thankful for the great contributionsthat led to the creation of MySQL, OpenLDAP, Postfix, SpamAssassin, and Apache software.Zimbra, a Yahoo! company.701 First AvenueSunnyvale, California 94089 USA408.349.8000www.Zimbra.comZCS 5.0 first released 12/31/2007
Rev 9 ZCS 5.0.16 ---4/28/2009
 
Zimbra Collaboration Suite iii
Table of Contents
Chapter 1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Available Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Support for Recommended Third-Party Components . . . . . . . . . . . . . . . . .10Support and Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Chapter 2
Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Core Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Zimbra Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Zimbra Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Zimbra System Directory Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Example of a Typical Multi-Server Configuration . . . . . . . . . . . . . . . . . . . . .18
Chapter 3
Zimbra Mailbox Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Incoming Mail Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Disk Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Message Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Data Store. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Index Store. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 4
Zimbra Directory Service . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Directory Services Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25LDAP Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26ZCS Schema . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Account Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Internal Authentication Mechanism. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28External LDAP and External Active Directory Authentication Mechanism 28Custom Authentication - zimbraCustomAuth . . . . . . . . . . . . . . . . . . . . . 29Kerberos5 Authentication Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . 30ZCS Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31Company Directory/GAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Flushing LDAP Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Skins and Locales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Accounts, COS, Domains, and Servers . . . . . . . . . . . . . . . . . . . . . . . . . 36Global Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 5
Zimbra MTA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Zimbra MTA Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Postfix Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40MTA Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40SMTP Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41SMTP Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Relay Host Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
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