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WCU Call Center Proposal

WCU Call Center Proposal

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Published by albertmulles
Project Proposal for a Consolidated Business Process Outsourcing Company in the Philippines. For more info on the project, pls. contact the author.
Project Proposal for a Consolidated Business Process Outsourcing Company in the Philippines. For more info on the project, pls. contact the author.

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Published by: albertmulles on Jul 20, 2013
Copyright:Attribution Non-commercial

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08/30/2015

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1
WCU International Training Center Inc.Call Center and Business ProcessOutsourcing Overview: Client Proposal
Prepared for:
Ms. Carmencita Uy
Prepared By:
Mr. Albert Simon V. Mulles
 
2
INTRODUCTIONTelemarketing and Business Process Outsourcing ServicesWCU International Training Center Inc. Call Center and Business ProcessOutsourcing
is pleased to submit an initial proposal to __________.
OBJECTIVES AND BENEFITS OF OUTSOURCING
The objectives of our Outsourcing Services are as follows:1.
 
Locate and generate leads that are conclusive to a higher percentage ratioterms of sales prospects.2.
 
Expand clientele base through enhanced telemarketing services3.
 
Reduce business operating costs and maximize profit projection andgeneration through modern marketing methodologies4.
 
Redefine ways services are deliveredThe benefits of outsourcing services as follows:
 
 Allow management to focus on its core business or competency.
 
 Avail of the diverse talent of a pool of IT and telemarketing professionals at areasonable cost.
 
Minimize the problems and cost of turnover and training of personnel.
 
Tap services of an operational and marketing management team minus theoverheads
 
Keep pace with the fast-changing technology and its best practices andtechniques.The benefits of outsourcing to the Philippines:
 
Low-cost operational outlay and expenditures
 
Strategically located in a IT hub centered in a highly urbanized city
 
Customer service oriented labor
 
Strong affinity with the Western culture resulting in familiarity with Westerncustoms and world class English proficiency
 
Increased domestic network of low cost, well-developed communicationsstructure at par with international standards
 
3
WCU International Training Center Inc. Call Center
is Philippine-based companythat specializes in business process outsourcing, IT solutions and call center servicesstrategically located in the heart of the Philippines.We are submitting this initial proposal as we are presenting our keen interest in offeringour business services in collaboration with your company. Please take your time toreview the contents on these pages.This proposal will contain:
 
WCU International Training Center Inc. Call Center Company profile
 
Call Center Services
 
Benefits
 
Telemarketer Profile
 
Pricing
 
Client Guarantee: Call Recording and Quality Monitoring
 
Confidentiality1. COMPANY PROFILEWCU International Training Center Inc. Call Center
has been established toprovide world class business process outsourcing, IT solutions and call center servicesin the United States, Canada and the greater Asia Pacific Region including thePhilippines.
WCU International Training Center Inc. Call Center
is a registeredbusiness in the Philippines. It is registered with the Securities and ExchangeCommission with Reg. No. _________ (SEC) and the Bureau of Internal Revenue inManila City, Philippines.
WCU International Training Center Inc. Call Center
isalso affiliated with __________, a Singaporean-based company geared towardsbusiness process outsourcing with its operations facility strategically located in thePhilippines. As an outsourcing provider to small and medium-sized businesses, we pride ourselves inthe development of an outsourcing company that has resulted in the satisfaction of ourclients. We ensure that quality, uniqueness and excellence goes hand-in-hand inbuilding relationships with our business and clientele. Our cost-effective services in thefield of managing call center services, serving business process outsourcing andfacilitating IT solutions have become invaluable resources that our clients are reapingthe benefits of profitable marketing, 24/7 online promotion, virtual communication, andexpeditious processing of information updates. Additionally, having the competitive advantage of being centered in an IT-hub andbringing a pool of telemarketing experts is an investment in putting to limelight our core

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