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KnowledgeNet Cisco Voice Over IP (CVOICE) 4.2 Student Guide

KnowledgeNet Cisco Voice Over IP (CVOICE) 4.2 Student Guide

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Cisco Voice Over IP 4.2 Student Guide
Cisco Voice Over IP 4.2 Student Guide

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Published by: sederafzal on May 16, 2009
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Copyright © 2004, Cisco Systems, Inc. Student Guide
i
CVOICE
Cisco Voice Over IP
Version 4.2
Student Guide
 
ii
Enterprise Voice Over Data Design (EVODD) v3.3 Copyright © 2004, Cisco Systems, Inc.
Copyright 2004, Cisco Systems, Inc. All rights reserved.
Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, andfax numbers are listed on the Cisco Web site atwww.cisco.com/go/offices.
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Copyright 2004, Cisco Systems, Inc. All rights reserved. CCIP, the Cisco Powered Network mark, theCisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, Internet Quotient, iQBreakthrough, iQ Expertise, iQ FastTrack, the iQ logo, iQ Net Readiness Scorecard, Networking Academy,ScriptShare, SMARTnet, TransPath, and Voice LAN are trademarks of Cisco Systems, Inc.; Changing the WayWe Work, Live, Play, and Learn, Discover All That
s Possible, The Fastest Way to Increase Your InternetQuotient, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst,CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the CiscoIOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the InternetGeneration, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, IOS, IP/TV, LightStream,MGX, MICA, the Networkers logo, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX,Registrar, SlideCast, StrataView Plus, Stratm, SwitchProbe, TeleRouter, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.All other trademarks mentioned in this document or Web site are the property of their respective owners. Theuse of the word partner does not imply a partnership relationship between Cisco and any other company.(0203R)
 
Table of Contents
Course Introduction 1
Overview 1
Course Goal and Objectives 1Course Outline 2
Cisco Certifications 3Learner Skills and Knowledge 4Learner Responsibilities 5General Administration 6Course Flow Diagram 7Icons and Symbols 8Learner Introductions 9
Introduction to Packet Voice Technologies 1-1
Overview 1-1
Module Objectives 1-2Module Outline 1-2
Understanding Traditional Telephony 1-3
Overview 1-3
Relevance 1-3Objectives 1-3Learner Skills and KnowledgeNet 1-3Outline 1-4
Basic Components of a Telephony Network 1-5CO Switches 1-7Private Switching Systems 1-9Call Signaling 1-13Multiplexing Techniques 1-18Summary 1-20
References 1-20
Quiz 1-21
Quiz Answer Key 1-27
Understanding Packetized Telephony Networks 1-25
Overview 1-25
Relevance 1-25Objectives 1-25Learner Skills and KnowledgeNet 1-26Outline 1-26
Benefits of Packet Telephony Networks 1-27Call Control 1-29Distributed vs. Centralized Call Control 1-30Packet Telephony Components 1-32Best Effort Delivery of Real-Time Traffic 1-33Summary 1-34
References 1-35
Quiz 1-36
Quiz Answer Key 1-39
Understanding IP Telephony Applications 1-41
Overview 1-41