2A
The Robins Rev-Up
March 30, 2007
402nd MXW earns 2006 Secretary of Defense Maintenance Effectiveness Award
BYHOLLYL. BIRCHFIELD
holly.birchfield@robins.af.mil
The 402nd MaintenanceWing has proven itself as aleader in the Air Force mainte-nance industry.The wing recently earned the2006 Secretary of DefenseMaintenance EffectivenessAward at Air Force-level by pro-viding superior mission supportto the warfighter with record pro-duction levels in all weapon sys-tems for global missions with95.6 percent on-time deliveryand 34 percent reduction in C-5flowdays.Col. Dennis Daley, 402ndElectronics Maintenance Groupcommander, said the award iden-tifies the best maintenance wingor squadron in a different catego-ry each year.“It’s an outstanding accom-plishment for the wing, and itreally is something that reflectsthe dedication and hard work of the people,” he said.The recent honor falls in linewith the wing’s award-winningrecord.The wing received anunprecedented nine major indus-try awards in fiscal 2006. The C-5 Depot Team earned the nation-ally-acclaimed Gold ShingoAward for Excellence inManufacturing for the secondconsecutive year, making thewing the first-ever Departmentof Defense organization to winthe award. The C-5 Depot Teamearned the Chief of Staff TeamExcellence Award, Air ForceBest Practice and the Gen.Ronald Yates Team ExcellenceAward for their innovative pro-duction practices.The F-15 Programmed DepotMaintenance and F-15 Avionicsteams each won coveted BronzeShingo awards. The awards con-tinued to roll in with the 653rdCombat Logistics SupportSquadron and the 402nd EMXGreceiving U.S. Air ForceOutstanding Unit awards; andthe C-5 Critical Chain ProjectManagement Team receivingDOD’s first Franz EdelmanAward for Achievement in OpsResearch.Cheryl Hull, a 402nd MXWmanagement analyst and awardsmonitor, said the prestigiousaward is something to be proudof.“It’s a great honor,” she said.“It just shows how great anddiverse the maintenance wing isand how well we produce.”entire family.”The program helps Airmenwho are injured or fall ill whileserving in Operation EnduringFreedom and Operation IraqiFreedom.Chief Master Sgt. of the AirForce Rodney J. McKinley,championed the program whileat Robins in late Februaryexplaining how developing andcaring for Airmen was one of histop priorities, which he saidcould not be accomplished with-out caring for wounded Airmenand their families.“We are at war, and with warwe have wounded warriors. Weare caring for our woundedAirmen, but need to remain evervigilant to ensure our Air Forcewarriors receive the quality carethey deserve. We already have agreat program in place to carefor our wounded Airmen — it’scalled Palace HART,” Chief McKinley said. “Palace HARTcares for our Airmen with com-bat-related injuries - from theirpoint of injury, into recovery andrehabilitation, and will even fol-low them into a post-separationperiod if need be. So whethertheir injuries are physical, oremotional, as with those of PTSD (post-traumatic stress dis-order), we are committed to tak-ing care of their needs. We willcontinue down this path of car-ing for our wounded and theirfamilies.”“We are here to make surethey (ill or injured Airmen)haven’t been forgotten,” Mr.Sherman said. “We want no lostpatrols.”In the beginning of the transi-tion, Mr. Sherman said dailyphone calls may be necessary tohelp members of the PalaceHARTprogram get connectedwith Veteran’s Affairs, locateemployment opportunities for
PALACE
Continued from 1A
DOD award goes to Robins Engineer
By DAMIAN HOUSMAN
WR-ALCPublic Affairs
Under Secretary of Defensefor Acquisition, Technology andLogistics Ken Krieg announcedthat Robins engineer MartySheppard has won the 2006Department of Defense ValueEngineering AchievementAward. According to Mr. Krieg,value engineering is a systematicprocess of function analysis,identifying actions that reducecost, increase quality, andimprove mission capabilities.Brig. Gen. Andy Busch, com-mander of the 402ndMaintenance Wing, mentionedthe award in a recent awardsmeeting. General Busch said hehad recently been to thePentagon, where there are largedisplays of value engineeringawards.Mr. Sheppard was surprisedwhen he heard about the award,but thanked the rest of his teamfor their great work. Though it isan individual award, he recog-nized the work of the entire print-ed wiring board facility.“This award is really for thewhole shop, not just me,” saidMr. Sheppard. “We’re a team.”The manufacturing engineeringteam includes Patty Causey,Brian Ledden, Charles Williams,Blake Ramey, Mike Wells andKen McKinley.Mr. Sheppard also thankedhis supervisor, Mr. Gus Spurlin,for putting together the nomina-tion package for the award.Mr. Sheppard is lead manu-facturing engineer for the facility.“Unfortunately, the number of manufacturers of military-certi-fied circuit boards is dwindling.Where there were once manythere are now few. And we arethe only certified circuit boardmanufacturing facility in the AirForce,” he said.The project that gained theDOD-level award is a set of interface test adapters. The man-ufacturing engineering teamworks directly with 569th manu-facturing shops, including circuitboard, machine, cable andassembly, from conceptualdesign to delivery of the ITAs tothe Robins software engineersrehosting their test programs tonew universal test stations.Enough interface test adaptershave been produced to save theAir Force thousands of dollars,and work is under way that willsave the service tens of thousandmore.
U.S. Air Force photo by
SUE SAPP
Marty Sheppard holds a finished back plane used in a AN/ALR 56Msystem.
themselves and their spouses,meet financial hurdles from theirunexpected retirement or separa-tion and deal with other issuesrelated to the transition. The firstphone call serves as an initialassessment of the needs of theservice member and his or herfamily, Mr. Sherman said. Onceneeds are identified and themember is connected with theproper agencies and organiza-tions, calls are sometimes lessfrequent as members find theirplace in their post Air Forcelives. If there are problems thecase manager will jump in andmake phone calls and help themember make the best of theirresources, Mr. Sherman said.However, members don’thave to wait for a phone callfrom their case manager they areprovided a toll-free number tocall anytime assistance is need-ed.
Frontline Supervisor Training to preparesupervisors to support employees in crisis
By AMANDACREEL
amanda.creel.ctr@robins.af.mil
Starting in April, TeamRobins supervisors will learn tosupport their employees throughwhatever life throws their waythrough Frontline SupervisorTraining.“What I like about theFrontline Supervisor Training isit isn’t the canned, dry, now youare a supervisor here’s what youhave to look like training,” saidChristine Parker, chief of theAirman and Family ReadinessflightThe training is designed tohelp supervisors feel confidantin their ability to handle any sit-uation affecting their employ-ees.“The term frontline is not amistake; we as supervisors areon the front line and we are thefirst line of defense and in somecases offense,” Ms. Parker said.“We are on the front line and weneed to be in tune with our peo-ple.”The goal of the course is tohelp supervisors feel competentin their ability to handle prob-lems that could arise, such asknowing where to send peoplefor support and how to be sup-portive, said Linda Towry, chairof the Integrated DeliverySystem“We want to prepare super-visors to meet any challenge orcrisis that could be presented bytheir employees,” Ms. Towrysaid.The course tries to keepsupervisors from being caughtoff-guard by their employees’circumstances.“The example I always use intraining is, ‘what if one of youremployees came into youroffice and said she was raped thenight before. What would yousay and do? Where would yougo for support? What would youdo to support them now, todayand in the long run,’” Ms.Towry said.She added the courseaddresses how to handle smallercrises too, such as employeesdealing with a parent who suf-fers from Alzheimer’s disease orthose coping with divorce.The course talks about how itis better to say something andrisk offending or embarrassingbecause it could save a life thanto keep quiet and jeopardizesomeone’s well-being, Ms.Parker said.The training is for all super-visors, but is targeted at lower-level supervisors who work sideby side with their employeesbecause the close proximity totheir employees allows them tonotice differences in demeanorthat could signal a problem.Ms. Parker said one of herfavorite things about the trainingsessions is they encouragesupervisors to take a holisticapproach to human wellnessand focus on the physical, emo-tional, social and spiritual well-being of their employees.“It is a chance to hear somegood things about taking care of people and yourself,” Ms.Parker said.Ms. Towry explained theprogram is important becausewhen members of Team Robinsare happy and healthy they’reable to better accomplish themission.Base-wide training sessionswill begin in April and TeamRobins members will be noti-fied by their training managersabout when and where theyshould report, Ms. Towry said.The Frontline SupervisorTraining program is anIntegrated Delivery System ini-tiative. IDS is a committee onresponsible for coordinating allthe prevention programs on basesuch as child abuse, obesity,underage drinking and suicideprevention, Ms. Towry said. AirForce Material Command isrequiring all of its supervisorsfrom all of its bases to receivethe training, Ms. Towry said.For more information visithttps:wwwmil.robins.af.mil/ and click on the FrontlineSupervisor Training link.
By DAMIAN HOUSMAN
WR-ALCPublic Affairs
Maj. Gen. Tom Owen,Warner Robins Air LogisticsCenter commander, signed amemorandum of understandingMarch 22, with a representativeof the Department of EnergyWashington Savannah Riversite, making that facility ourVPPmentor.Robins began its VoluntaryProtection Program journey lastAugust, while Savannah Riverbegan in 1994, and was award-ed VPPStar Site status after sixyears. VPPis a government-wide effort to create a positivesafety culture through manage-ment commitment and employ-ee involvement. It measuressuccess in safety and health pro-grams. Star Site status is award-ed with achievement of VPPgoals.“This is a great day. Thisagreement formalizes what’sactually been going on for sometime. Those close to our VPPefforts realize that we had seri-ous accidents here, and institut-ed Operation Risk Reduction,which in essence was a precur-sor to VPP,” said General Owen.Since then, we have expandedinto VPP.General Owen said VPPisnot something developed tomake senior officials happy.“What’s important is thehealth and safety of those out onthe floor,” he said. “VPPis not asingle event. It is a path. Thispartnership with WashingtonSavannah River will help usdown the path. It’s the rightthing to do as a Center, and theright thing to do for our work-force.”Barbara Smith, SavannahRiver VPPprogram co-chair-person, signed on their behalf.“We are excited about helpingWarner Robins to achieve StarSite status. It’s going to taketime. It’s a long journey, butwe’re looking forward to thetrip,” she said.She noted this is the first VPPpartnership between the DOEand the Department of Defense.Ms. Smith is also part of ateam which conducted a gapanalysis of the 78th Air BaseWing. It determined where thewing stands in terms of VPPcompliance, and how muchremains to be done.Another member of theSavannah River team was justas optimistic.“Everyone in the long runwill benefit from this. It’s worththe energy and it’s worth theinput,” said core team memberJimmy Hendricks.Brig. Gen. Brad Heithold,Center vice commander andchairman of the VPPsteeringgroup, knows it will take a longtime to get to where we want togo under VPP, but is certain wewill get there.“If we make incrementalimprovements every day, in fiveyears it will happen. Like any-thing else in the Air Force, youneed to empower the NCOs andline supervisors, and then it hap-pens. That’s the level we’reshooting for,” he said.Center workers, supervisorsand union representatives havealready conducted visits to theSavannah River site to learnhow best to implement the pro-gram here.“With the help of our mentorsite and the dedication of each of us who form the Robins team,VPPwill help us identify areasof safety that will bring us to‘People First, MissionAlways,’” said Lt. Col. Jeff Schwoob, Center chief of safety.
Savannah River becomes official Center mentor
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