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Module Two
Module Two
Managers and Managing
Managers and Managing
2
1.
1.Management Concept
Management Concept
Lets consider a few key concepts
Lets consider a few key concepts
Are the people responsible for supervising the use of an
organization's resources to achieve its goals
Managers
Are assets such as people, machinery, raw materials,
information, skills, and financial capital.
Resources
Is the planning, organizing, leading, & controlling of resources
to achieve organizational goals effectively & efficiently.
Management
Is a desired future outcome that an organization strives to
achieve.
A Goal
Are collections of people who work together & coordinate
their actions to achieve their goals.
Organizations
3
1.
1.Organizational Performance
Organizational Performance
One of the most important goals that the
One of the most important goals that the
organization & its members try to achieve is
organization & its members try to achieve is
customer satisfaction for products and services
customer satisfaction for products and services
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