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Introduction
SAP Dispute Management is a part of SAP Financial Supply Chain Management (FSCM). Dispute Management provides function for processing Receivables related dispute cases. Disputes can be for various reasons. To name a few they can be as follows:1) Damaged goods received by customer 2) Material received not as per quality standards 3) Incorrect price 4) Late delivery
Dispute Management helps in controlling and streamlining the dispute case process, enables cross department dispute resolution. It helps to organize and store all information and documents related to a dispute case. Finally it helps to track the dispute case and help control work distribution. We now start with the configuration of dispute management in SAP.
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UDM_DISPUTE, if we use Accounts Receivable Accounting (FI-AR) UDM_FICA_DISPUTE, if we use Contract Accounts Receivable and Payable (FI-CA)
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