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IntroductionWhat is Web 2.0?
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4Is it REAL or it is all just HYPE?
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7Why is this happening now?
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Isn’t this just BUBBLE 2.0?
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How do you apply Web 2.0 thinking to YOUR business?
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14Warning! Construction Ahead!
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19What do you do on MONDAY morning?
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21Acknowledgements
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22End Notes
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