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Introduction
In order to help us plan future service developments, we conducted a survey togather information on how students use Library and Learning Resources (L+LR),and their opinions of the services we provide.
To ensure that we
make the bestuse of resources available, we were particularly keen to establish the areas thatstudents identified as being of high importance / low satisfaction, and thisanalysis, together with the L+LR response, is outlined in this report.556 students completed our survey, which was held between 2nd February and31
st
March 2009, and included respondents from all faculties and all campuses.Where possible, the questions used in last year’s survey were repeated, to helpus to make comparisons, and chart progress. The survey was made available toall students via the library portal, and targeted emails.Many thanks to everyone who helped us by completed our survey.
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