Professional Documents
Culture Documents
5/20/09
Problem-solving
-Some problems have either-or solutions; most don't. Explore the
possibilities. In most cases, you can reach a decision that you both can agree
with.
-Questions are usually not challenges, so avoid feeling threatened. If asked
why you did something a certain way, explain it. That will open a
conversation.
-Stop and listen.
Respect time
-Don't waste each other's time asking for things you could find out on your
own.
-Come to meetings prepared.
-When you leave a meeting, go over what's expected of whom. That saves
you from having to retrace steps later in the process.
-If you're going to have trouble meeting a deadline, bring it up earlier
rather than later if possible. That gives everyone a chance to solve the
problem without scrambling.
-Scott Blanchard