Table of Contents
Executive Summary..................................................................................................................................................................................ii
Section 1: Introduction.............................................................................................................................................................................1
• 1.1 Secretary Chertoff’s Message to the Critical Infrastructure and Key Resource Sectors..................................................................
1
• 1.2 Purpose...........................................................................................................................................................................................
2
• 1.3 Situation...........................................................................................................................................................................................
2
• 1.4 Overview of CI/KR Guide Sections..................................................................................................................................................
2
•1.5 Guide Distribution Versions..............................................................................................................................................................
3
Section 2: Roles, Responsibilities, and Authorities-Summary.............................................................................................................4
•2.1 Overview..........................................................................................................................................................................................
6
• 2.2 What Should Private Sector Businesses Know, and Why?..............................................................................................................
6
• 2.3 What are Critical Infrastructure and Key Resources or CI/KR?.......................................................................................................
6
• 2.4 Why is this Important for Businesses?.............................................................................................................................................
6
• 2.5 Roles and Responsibilities...............................................................................................................................................................
8
Section 3: Pandemic In
fl
uenza Context-Summary................................................................................................................................10
• 3.1 Overview..........................................................................................................................................................................................
12
• 3.2 Why is this Important for Business?.................................................................................................................................................
12
• 3.3 National Context..............................................................................................................................................................................
12
• 3.4 International Context........................................................................................................................................................................
15
• 3.5 U.S. National Alert Stages................................................................................................................................................................
16
Section 4: Pandemic Implications for Businesses................................................................................................................................18
•4.1 Overview of Business Continuity of Operations Plan-Essential (COP-E)........................................................................................
20
• 4.2 De
fi
ning “Essential”..........................................................................................................................................................................
20
•4.3 Pandemic Planning Assumptions and Impacts................................................................................................................................
20
Section 5: Continuity of Operations-Essential (COP-E) Guide............................................................................................................26
• 5.1 Develop and Implement a Continuity of Operations Plan................................................................................................................
28
• 5.2 How Does COP-E Fit with Current Contingency Plans?..................................................................................................................
29
• 5.3 Why COP-E is Important to the Private Sector................................................................................................................................
30
•5.4 The COP-E Planning Process.........................................................................................................................................................
31
• 5.5 COP-E Scenario-Driven Pandemic Planning...................................................................................................................................
31
• 5.6 COP-E Phases: Planning, Preparedness, Response, and Recovery..............................................................................................
34
Section 6: Partnerships and Information Sharing.................................................................................................................................64
• 6.1 Essential Partnership for Success...................................................................................................................................................
66
• 6.2 Facilitate Public-Private Partnerships..............................................................................................................................................
67
• 6.3 Identify and Enhance Partner Interdependencies............................................................................................................................
67
• 6.4 DHS Partnering and Information-Sharing Capabilities and Initiatives..............................................................................................
68
• 6.5 Partnering and Information-Sharing Points of Contact.....................................................................................................................
70
Section 7: Public and Media Relations...................................................................................................................................................72
• 7.1 Communicating with the Public........................................................................................................................................................
74
• 7.2 Communicating with Employees and their Families.........................................................................................................................
74
•7.3 Communicating with the Media........................................................................................................................................................
79
Annexes and Appendices
NOTE:
When completed and approved, the full Annex (all Sector-Speci
fi
c Checklists, Roles and Responsibilities, and Pandemic
Context) and the Appendix (Pandemic Scenarios, COP-E templates, and Web links) will be available in the reference Pandemic Guide.
i
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