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Sprint Condential Information – Restricted for internal use only.©2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
Launch Guide - Business/Exclusive BSP June 6, 2009
 
1
Palm Pre Launch Guide
Sprint Condential Information – Restricted for internal use only. ©2009 Sprint. Sprint andthe logo are trademarks of Sprint. Other marks are the property of their respective owners.
Sprint condential information is for internal use only.
Any impropersharing of non-public, condential information is considered a leak, andall leaks are investigated, possibly resulting in corrective action, up toand including termination.
Table of Contents
Palm® Pre™- Thinking Ahead. . . . . . . . . . . . . . . . . . . . . . .2Customer Benets . . . . . . . . . . . . . . . . . . . . . . . . . .3Palm Synergy . . . . . . . . . . . . . . . . . . . . . . . . . .46 Accessories to Support the Palm Pre . . . . . . . . . . . . . . . . . .6Eligible Price Plans . . . . . . . . . . . . . . . . . . . . . . . . . .7Special Marketing Offers . . . . . . . . . . . . . . . . . . . . . . . . . .9Why Sell Sprint? Palm
®
Pre
™
Smokes the Competition . . . . . . . . . 10Sell the Palm Pre to the Right Customer . . . . . . . . . . . . . . . . . 11Device Support/Service & Repair. . . . . . . . . . . . . . . . . . . . . 12Pre-Orders/Orders/Out of Stock . . . . . . . . . . . . . . . . . . . . . 13Customer Events . . . . . . . . . . . . . . . . . . . . . . . . . 14Training Resources . . . . . . . . . . . . . . . . . . . . . . . . . 15Internal Business Sales FAQs. . . . . . . . . . . . . . . . . . . . . . . 16External Customer Facing FAQs . . . . . . . . . . . . . . . . . . . . . 19Launch Support . . . . . . . . . . . . . . . . . . . . . . . . . 22
 
2
Palm Pre Launch Guide
Sprint Condential Information – Restricted for internal use only. ©2009 Sprint. Sprint andthe logo are trademarks of Sprint. Other marks are the property of their respective owners.
Palm® Pre™ -Thinking Ahead 
 
Key Features: 
3.1'' Touch screen with full
•
slide-out QWERTY keyboardGesture area, which enables simple, intuitive
•
gestures for navigationEmail, including Outlook EAS, as well as personal
•
email support (POP3, IMAP)Linked Contacts and Layered Calendars
•
Multi-Tasking
•
Universal Search
•
8 GB Internal Memory (non-removable)
•
3.0 MP Camera with ash
•
Wi-Fi Capable
•
ThePalm® Pre™ is so in sync with your needsthat it feels like Pre is thinking ahead for you.
$549.99SRP-$150.002yr Savings-$100.00Instant Rebate-$100.00MIR$199.99Net
$
199
99
The Palm® Pre™ includesmany useful businessfeatures - from PalmSynergy™, to multi-taskingto Universal Search - thatwill make your users moreproductive. It is the rstphone that adapts to the wayyou want to work.
Learn More: 
Business:
•
DSP  > Palm Pre
 BSP:
•
ISC  > Palm Pre
Note: Only Business & Exclusive BSPs are eligible to sell thePalm Pre beginning on June 6, 2009.
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