2013 MMS Health Care Public Opinion Survey Page
This document reports the findings of a telephone survey of Massachusetts adults commissioned by the Massachusetts Medical Society (MMS). The survey, which has been conductedperiodically over the past decade, examines a range of factors related to Massachusettsresidents’ satisfaction with and access to health care services. Many of the graphs included inthis report present historical trend data. It is important to note, when examining this trend data,that the survey was not conducted in 2009, 2010, and 2011. Additionally, not all questions wereasked each year.This report includes an Executive Summary, followed by a detailed Summary of Findings.Complete survey findings are included as an Appendix.
A total of 417 telephone interviews were conducted by trained professionals working from acentral, monitored location from May 14 to 16, 2013. The margin of error on questions involvingthe whole sample is +/- 4.8 percentage points.Respondents were selected for the survey using a random digit dial (RDD) selection process, which gives every household in the state an equal chance of receiving a call. Respondents wereinterviewed on their landlines and cellphones. Respondents were screened to ensure they werein fact residents of Massachusetts and at least 21 years of age.Region and gender quotas were established to produce a representative sample of residentsstatewide. Slight age weights were applied to the final data to bring the overall results inaccordance with the overall adult population.